Troubleshooting guide

7 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 7-17
5620 SAM
System Administrator Guide
iii Perform a manual activity switch on the primary server. See
Procedure 7-3.
iv Validate the updated redundancy status. See Procedure 7-1.
b For 5620 SAM databases:
i Verify the redundancy status of the 5620 SAM software. See
Procedure 7-1.
ii As required, perform a switchover. See Procedures 7-5 and 7-6.
iii As required, configure automatic database realignment. See
Procedure 7-7.
iv Validate the updated redundancy status. See Procedure 7-1.
3 After a failover, re-establish redundancy between the standby and primary
databases. See Procedures 7-8 and 7-9.
7.6 5620 SAM system redundancy procedures
Use the following procedures to perform redundancy tasks.
Procedure 7-1 To view the 5620 SAM system redundancy status
1 View the Standby Server, Primary DB and Standby DB status indicators in the
5620 SAM client GUI task bar. Each indicator should display Up.
2 Choose Administration→System Information. The System Information form opens.
3 View the general redundancy information:
• Domain Name—the 5620 SAM domain name specified at installation
• Redundancy Enabled—selected if redundancy is enabled
• Realignment Enabled—selected if automatic database realignment is enabled;
displayed only if the 5620 SAM system is redundant
• Auto Standby Re-instantiation Enabled
• Realignment Status—Aligned or Not Aligned
4 View the following information in the Primary Server panel:
• Host Name—the host name of the primary or standalone main server
• Preferred DB—the preferred database of the main server
• Status—Unknown, Down, or Up
5 View the following information in the Primary Database Server panel:
• Instance Name—the name of the primary database instance, also called a SID
• IP Address—the IP address that each main or auxiliary server uses to reach the
primary database
• Host Name—the host name of the primary database, or of the database in a
standalone 5620 SAM system
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01