Troubleshooting guide

6 — 5620 SAM database management
6-18 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
i Log in to the main server station as the samadmin user.
ii Open a console window.
iii Navigate to the server configuration directory, typically
/opt/5620sam/server/nms/config.
iv Open the AgeoutConstraint.xml file using a plain-text editor.
v Locate the following tag shown in Code 6-1:
<ageout>
vi Locate the object class section that you need to modify; Code 6-1 shows the
residential subscriber instance object class as an example.
Code 6-1: Deletion interval parameters
<ageout>
<class name="ressubscr.ResidentialSubscriberInstance"
ageoutSyncTime="00:00"
ageoutInterval="1">
</class>
</ageout>
vii Modify the ageoutSyncTime and ageoutInterval values, as required.
viii Save and close the AgeoutConstraint.xml file.
ix Navigate to the server binary directory, typically
/opt/5620sam/server/nms/bin.
x Enter one of the following, depending on the main server you are configuring:
On a standalone main server, or the primary main server in a redundant
deployment:
bash$ ./nmsserver.bash read_config
On the standby main server in a redundant deployment:
bash$ ./nmsserver.bash force_restart
The 5620 SAM puts the configuration change into effect.
xi Log out of the main server station.
Note — If the 5620 SAM is deployed in a redundant configuration, you
must perform the following steps on each main server in the
deployment.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01