Troubleshooting guide

6 — 5620 SAM database management
6-14 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
7 To remove the allowed number of failed login attempts, enter 2 .
The following messages are displayed, and the 5620 SAM no longer locks the
Oracle database user account after multiple login failures.
About to change the Oracle database user settings
Completed changing the Oracle database user settings
8 Close the console window.
Procedure 6-10 To unlock the Oracle database user account
Perform this procedure to unlock the Oracle database user account after the user
account is locked out because of multiple login failures. See Procedure 6-9 for
information about how to configure the allowed number of Oracle database user login
attempts.
1 Log in to the 5620 SAM database station as the Oracle management user.
2 Open a console window.
3 Enter the following:
bash$ path/install/config/samdb/SAMDb_security.sh
where path is the 5620 SAM database installation location, typically /opt/5620sam/samdb
The following prompt is displayed:
Enter the password for the "sys" user (terminal echo is off):
4 Enter the Oracle SYS user password and press .
The following prompt is displayed:
Accept value? [y/n/q] (y):
5 Perform one of the following.
a Press to confirm that the supplied password is correct.
The following prompt is displayed:
Please select one of the following options:
1) Setting failed login attempts
2) Unlock database user
0) Exit
Please enter(1,2 or 0):
b Press n if you have incorrectly entered the password; return to step 4.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01