Troubleshooting guide

5 — 5620 SAM component configuration
5-30 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
7 Save and close the nms-server.xml file.
8 Navigate to the server binary directory, typically /opt/5620sam/server/nms/bin.
9 Enter the following to restart the main server:
bash$ ./nmsserver.bash force_restart ↵
The main server restarts.
10 If required, create a device backup policy to ensure that device configurations are
not lost in the event of an NE failure.
Procedure 5-22 To configure throttle rates for subscriber trap
events
The throttle rate defines the number of events that can be received during a specified
interval before the NE stops sending individual traps. Configure throttle rates for
residential subscriber create and delete event traps on the 7750 SR.
1 On the equipment tree, right-click on the NE for which you want to configure trap
event throttle rates and choose Properties. The Network Element (Edit) form
opens.
2 Click Event Throttling. The ESM Trap Throttle form opens.
3 Disable the Default check box and configure the required parameters.
4 Click Execute. The Detailed Status/Error message field displays status information
about the throttle rate change.
5 Close the forms.
Procedure 5-23 To configure the windowing trap delayer option for
subscriber table resyncs
Configure the windowing trap delayer option to provide an enhanced method to resync
the subscriber table in the event of a trap drop from an NE.
Caution — Restarting a 5620 SAM main server is service-affecting.
Ensure that you perform this step only during a scheduled maintenance
window.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01