Troubleshooting guide

5 — 5620 SAM component configuration
5-22 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
Procedure 5-14 To modify the default time period of statistics
displayed on object properties forms
By default, the 5620 SAM displays the statistics records collected during the past hour
on the Statistics tab on object properties forms. Perform this procedure to modify the
default time period of the statistics displayed on the Statistics tab on the object
properties form.
1 Choose Application→Exit to close the 5620 SAM client GUI, if it is open. The
5620 SAM client GUI closes.
2 Navigate to the client configuration directory, typically
/opt/5620sam/client/nms/config on Solaris and RHEL, and
C:\5620sam\client\nms\config on Windows.
3 Open the nms-client.xml file using a text editor.
4 Locate the XML tag:
<statistics
5 Edit the following line to read:
tabDefaultHour="value"
where value is the default number of hours for the Past <number_of_hours> filter.
6 Save the changes and close the file.
7 Open a new 5620 SAM client and login. The new value is displayed on the Statistics
tab of the object properties form.
Procedure 5-15 To create or configure a format policy
Use this policy to specify the number and format of characters that can be used for text
fields such as service names and descriptions.
1 Choose Administration→Format and Range Policies from the 5620 SAM main
menu. The Format and Range Polices form opens.
2 Expand Format/Range (Property Rules) and choose Format Policy (Property Rules)
from the Select Object Type drop-down menu.
3 Click Create or choose a format policy and click Properties. The Format Policy
(Create|Edit) form opens.
4 Configure the required parameters.
Caution — Changing the default time period for the 5620 SAM
Statistics Manager search filters can affect the performance of the
5620 SAM.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01