Troubleshooting guide

5 — 5620 SAM component configuration
Alcatel-Lucent 5620 Service Aware Manager 5-9
5620 SAM
System Administrator Guide
ii View the contents of the contained file.
iii Close the file.
iv Close the file decompression utility.
Procedure 5-2 To export 5620 SAM license information to a file
1 Choose Help→5620 SAM License Information from the 5620 SAM main menu. The
5620 SAM License (Edit) form opens.
2 Click Export License information to file. A Save as form opens.
3 Specify a name, location, and format for the file that is to contain the license
information.
4 Click Save. The license information is saved in the specified file.
5 Close the form.
Procedure 5-3 To update the 5620 SAM license in a standalone
deployment
1 Log in to the main server station as the samadmin user.
2 Open a console window.
3 Navigate to the server binary directory, typically /opt/5620sam/server/nms/bin.
4 Enter the following to import the license:
bash$ ./nmsserver.bash import_license license_file ↵
where license_file is the absolute file path of the 5620 SAM license zip file from Alcatel-Lucent
The following prompt is displayed:
Detected a 5620 SAM license key. Do you want to proceed? (YES/no):
5 Enter the following:
YES ↵
The main server reads the license file, copies the license file to a backup location,
and displays the following status information:
Note — A license file does not include an object that has a licensed
quantity of zero.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01