Troubleshooting guide

3 — NE user and device security
3-34 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
6 Choose a local definition and click Properties. The CPM Filter Local Policy form
appears.
7 Click on the IPv4 Entries, IPv6 Entries, MAC Entries or Queues tab, depending on
the type of statistic you need to clear.
8 Configure the filters and click Search. A list of filter entries appears.
9 Perform one of the following:
a To clear specific entries, choose the entries you need to clear and click Clear
Statistics on Entry.
b To clear all entries, choose an entry and click Clear Statistics on All Entries.
This button is not available in the Queues tab.
10 To view the status of all clear requests, perform the following:
i Click on the Clear Statistics Status tab.
ii Configure the filters, and click Search. A list of clear requests appears.
iii Choose a clear request and click Properties. The status of the clear request
appears.
11 Close the CPM Filter Local Policy, CPM Filter (Edit) and CPM Filter forms.
Procedure 3-22 To clear the password history of a user on a managed
device
1 Choose Administration→Security→NE User Configuration from the 5620 SAM main
menu. The NE User Configuration form opens.
2 Configure the filters and click Search. A list of configured users appears.
3 Select a user and click Properties. The NE User (Edit) form opens.
4 Click on the Local Definitions tab. A list of sites with local definitions for the
selected user appears.
5 Select one or more sites and click Clear Password History. A dialog box appears.
6 Click Yes to confirm the operation. The password history for the selected user at
the specified sites is cleared.
7 Click OK. The NE User (Edit) form closes.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01