User manual

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I cannot find my contacts
Make sure your SIM card is correctly inserted•
Import all contacts stored in SIM card to phone•
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the • Volume key
Check the signal strength level •
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this •
service
I am unable to add a contact to my directory
Make sure that your phone memory is not full; delete some contacts or •
save the contacts in the phone directory (i.e. your professional or personal
directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered •
Try later if the network is busy•
I am unable to send and receive MMS
Check your phone's available memory as it might be full•
Contact your network operator to check service availability and check MMS •
parameters
Verify the server centre number or your MMS profile with your operator•
The server centre may be swamped; try again later•
“No service” is displayed
You are outside of the network coverage area•
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key)
I am unable to connect my phone to my computer
Install Alcatel's Android manager first of all•
Open Notification panel to check if the Android manager Agent has •
activated
Check that you have marked the checkbox of USB debugging in • Settings\
Applications\Development\USB debugging
Check that your computer system meets the requirements for Alcatel’s •
Android manager installation
I am unable to download new files
Check for free space of your MicroSD card•
Delete some files•
Check your subscription status with your operator•
The phone can’t be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your mobile phone is visible to •
other users
How to make your battery last longer
Make sure you followed the complete charge time (minimum 3 hours)•
After a partial charge, the battery level indicator may not be exact. Wait for •
at least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request•
Extend email auto-check interval as long as possible•
Exit background-running applications if they are not being used for a long •
time
Deactivate Bluetooth, Wi-Fi, or GPS when not in use•