Installation guide

Alcatel-Lucent OmniTouch UC R5.1 Technical Release Notes R5.1.000.586
Technical Communication 1109
Copyright © 2007-2009 by Alcatel-Lucent. All rights reserved
Edition 7 – Page 48
3.5 My Instant Communicator Restrictions and Workarounds
Keyword Description More informations Type
My IC PC IE configuration
In order to make My Instant Communicator work
correctly on PC, you will have to put OTUC and
MyTeamwork servers in your Trusted sites of
Internet Explorer
Configuration
My IC PC Login
IC-PC : Can’t sign in if password contains
character €
Restriction
My IC PC Multiple toasts in case of A4980 and extensions
If an UC user has launched simultaneoulsy 4980
or the Extensions and My IC PC two toasts may be
displayed on the client PC on incoming call.
How it works
:
If My Instant Communicator is installed AFTER
A4980 and the extensions on the PC,
on the first connection with My Instant
Communicator, toast for 4980 and Extensions will
be automaticaly disabled.
BUT
:
If user installs A4980 or the extensions after first
connection to My Instant Communicator, then two
toasts will be displayed on incomming call on the
client PC.
User will have to disable manually the toasts in
extensions and A4980.
Info
My IC PC
Automatic update
crms00104364 : In order to use My IC, with server
5.0.001.56x, My IC version must be 1.5.x. Thus,
even if your MyIC options, user has
Update will be done anyway, or My IC will be
stopped if upgrade canceled by user.
Info
My IC PC
crms00106343 :
bad toast in grey-purple theme after
uninstall/install for domain users
When installing My IC do not chose the Gray
purple skin at installation time. If you wan to use
Gray-Purple, modify the skin in the options menu
AFTER installation.
Restriction
and
Workaround
My IC PC
Unable to have A4980 and MyIC is running at the
same time
This is a normal behaviour
info