Installation guide

Alcatel-Lucent OmniTouch UC R5.1 Technical Release Notes R5.1.000.586

Technical Communication 1109

Edition 7 – Page 38

all available in Business Partner Web Site (software download or KM).

Warning : For releases older than ACS7.1.3b3855, the server must be

upgraded to ACS7.1.3b3855 before upgrading to ACS7.1.4b5084

2.3.9 Miscellaneous

Lotus Notes Extensions:

If you read a new voice message or email from the OTUC web or TUI interface, the message will

remain unread in Notes until you press the F9 button to refresh the view

4980 Softphone PIN code

4980 Softphone application supports only digits from 0 to 9 as PIN code. Refer to the TC0813

4980 / Dual screen mode :

Drag and drop is only available in screen 1

OTUC Authentication

RADIUS : EAP-MSCHPV2 protocol is not supported by OTUC authentication

Internet explorer

When launching One Number Services or Telephony Services from Outlook Extension or 4980 and

other IE windows are already open, the application always opens in the latest open browser window.

By using Firefox there is always a new browser window. When using IE the application should also

open in a new window.

Solution :

This is an option in MS-Internet Explorer. Uncheck the option named "Reuse windows for launching

shortcuts" in "Internet Options"

ICMP for Outlook or Notes extension

Due to ping mechanism used in Outlook or Notes extensions, ICMP protocol should be allowed

between clients and the UC server.

SMS package for VoIP plugin deployment

The package can be found in the folder \voip_plugins of the 5.0.001.563 iso image.

In this folder 3 files are available:

• "7za.exe" :

this is a winzip application to unzip file (you can use this application in command line)