User guide

Managing Automatic Remote Configuration Download Troubleshooting
OmniSwitch AOS Release 7 Switch Management Guide March 2015 page 13-21
Error Description Table
The following table provides information on the common server connection failures and file download
errors that can occur during Automatic Remote Configuration:
Script File Errors
The different types of script file errors and the troubleshooting techniques for such errors are as follows:
• If any script file command fails, it is logged in to a file *.err (* is the script file name) in the /flash
directory and the remaining commands are implemented. In such an instance, check the *.err file. The
script file commands can be manually implemented and debugged in the order specified in the script
file.
• If the script file name mentioned in the instruction file is incorrect, then an error is logged in the switch
log or swlog.log file. In such an instance, check the swlog.log file. The script file can be downloaded
manually from the FTP/SFTP servers and implemented onto the OmniSwitch.
Error Type Error Description
User Auto-
Config Abort
Automatic Remote Config Abort
received.
User manually aborted the process using the
auto-config-abort command
TFTP Response
Timeout
Instruction File not Downloaded
and the Max try 3 For TFTP reached.
Instruction file not downloaded due to TFTP
not reachable.
Primary/
Secondary
Server
Connection
Download of file: <File name and
pathname> from Primary Server
Failed
Starting download of file: <File
name and pathname> from Secondary
Server
Download Failed - <File name and
pathname> using both Pri & Sec IP
File download failure from primary server.
File download failure from both primary and
secondary server.
File Download
and File
Location Errors
Transfer error <File name and
pathname>
Download failed for configuration
file <File name and pathname>
Not all image files are downloaded
Unable to download the firmware
version
Unable to download boot config file
Unable to download AlcatelDebug.cfg
Unable to download script file
File transfer failure.
Configuration file download failure.
Some of the image files are not downloaded.
File location errors occur when the
corresponding files are not available in the
locations as mentioned in the instruction file.