Specifications

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Chapter 13: Topology – Network Services
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Alcatel-Lucent Enterprise Communication Solutions
April 2014 Offer
The Alcatel-Lucent DECT handsets have access to the following services:
 Internal text message mailbox
 Number of new text messages
 Read, save content
 Answer or the sender back
 Send new messages (custom or standard messages and messages to be completed)
 Unanswered ISDN calls
 Number
 Read and save caller identity (ID)
 Callback
 Voice mailbox: direct access to the voice mailbox with DTMF mode automatically on (voice
guidance).
Voice MAILBOX
Users have direct access to a voice mailbox with DTMF enabled by default (voice guidance).
Multi-line mode
The Alcatel-Lucent DECT handsets can operate as multiline sets. The second calling line appears as
an icon.
Twinset service
Many employees have two phones:
 A wireless phone for use away from their desk
 A desktop phone with convenient user interface
To simplify the use of these two telephones, the Alcatel-Lucent OmniPCX Enterprise Communication
Server supports the twin set feature, which allows to use either fixed and mobile telephones,
transparently, as if they were the same sets.
Mobility in network
People who work at different company sites have access to the same level of communication and
services as if they were working in their own office. This includes optional automatic call forwarding
to an assistant, call screening, and user profiles (manager or assistant). Additional available services
include:
 Voice mail: same level of service on a visited node as on the home node
 Voice mail notification and access
 Supervision: same level of service on a visited node as on the home node
 Callback request
 Callback on free requests are maintained when roaming
 Callback on busy requests are converted to callback on free when the phone moves onto
another node
 Manager/assistant screening
In addition, the supervision feature makes it is possible to build up multi-site teams without relocating
employees.
Visitor registration
Visitors (with or without their own mobile handset) may be registered as Alcatel-Lucent OmniPCX
Enterprise Communication Server users. The OmniPCX Enterprise registers visitors with their first and
last names, class of service, charging mode, connection class of service, cost center, and the handset