Specifications

ENT_MLE_015989 - Ed 02_2014-10-13
Chapter 13: Topology – Network Services
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Alcatel-Lucent Enterprise Communication Solutions
April 2014 Offer
– Call by name
– Call distribution for decentralized and centralized attendants
– Call offer
– Chained call
– Class of service identification
– Class of traffic indication on line keys (internal call, external call, overflow)
– Do not disturb override
– Dynamic accesses to user call resources (DECT, voice mail, text mail, etc.)
– Consultation call
– Call hold
– Intrusion/Barge-in
– Large busy lamp field supervision
– Multi-tenant services
– Overflow of unanswered external calls
– Retransmission of last number dialed (redial)
– Routing and services for multi-company multi-department services
– Station reservation
– Text advertising message on busy user display
– Text mini-messaging (Short Message Services)
– Traffic overflow for attendant group or attendants based on caller waiting time
– Transfer with or without presentation
– Transparency in decadic (rotary) and Q.23 (touchtone) dialing
– Trunk allocation with or without outgoing call restriction
3.2.6 Centralized, distributed, or shared voice messaging systems
The voice mail architecture can adopt different configurations:
– The service can be centralized for the entire network (i.e., a single voice mail system can
support multiple networked Alcatel-Lucent OmniPCX Enterprise Communication Server
systems). This service is available using the:
o Alcatel-Lucent 4645 Voice Messaging System
o OpenTouch Message Center
o OpenTouch Multimedia Services voice messaging
– Multiple voice mail systems (with a maximum 127 external voice mails) can be configured
within the network, each shared by a group of Alcatel-Lucent OmniPCX Enterprise
Communication Server platforms using the:
o Alcatel-Lucent 4645 Voice Messaging System. It is possible to network several Alcatel-
Lucent 4645 VMS through VPIM
o OpenTouch Message Center