Compact Edition, Advanced Edition, Premium Edition Installation Manual Release 7.
Legal notice: Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright © 2008 Alcatel-Lucent. All rights reserved.
Chapter 1 General Presentation Preliminary ............................................................................................... 1.1 Overview ....................................................................................................... 1.1 Security ...................................................................................................... 1.1 Safety rules ..................................................................
! " # ! $ # Chapter 3 System Services Software Licence Management ......................................................... 3.1 SOFTWARE LICENCE MANAGEMENT ...................................................... 3.1 Software Keys ......................................................................................... 3.1 Overview ...................................................................................................
! " # ! $ # External connections ................................................................................. 4.64 Intelligent Base Stations ..................................................................... 4.66 Detailed description ................................................................................... 4.66 Safety rules ............................................................................................
! " # ! $ # Services provided ....................................................................................... 6.18 WBM Managing Tool .................................................................................. 6.19 Connecting your e-communication server to the LAN ........................... 6.22 Setting an Internet Connection ................................................................. 6.
! " # ! $ # Q .................................................................................................................... 8.7 R .................................................................................................................... 8.7 S .................................................................................................................... 8.7 T ..................
0-6 ! " # ! $ #
1 1.1 Preliminary 1.1.1 Overview 1.1.1.1 SYMBOLS USED IN THE DOCUMENTATION See note. See important information. 1.1.1.2 CLAUSES Copyright and Trademarks Datalight is a registered trademark of Datalight,Inc. FlashFXtm is a trademark of Datalight, Inc. Copyright 1993 - 2000 Datalight, Inc., All Rights Reserved. 1.2 Security 1.2.1 Safety rules 1.2.1.
Chapter %# # $ # # 1 Protective earthing This equipment must imperatively be connected to a permanent earth protection installed according to current legislation. Installation of the mains power The mains power must be installed as close as possible to the unit and must be easily accessible. The power supply lead is used as the master switch.
%# # $ # # The EC labeling indicates that this product conforms to the EC directives currently in force, in particular: 1.2.1.4 - 89/336/EEC (Electromagnetic compatibility) - 73/23/EEC (Low Voltage) - R&TTE 1999/5/EC compliance - 1999/519/EC (Specific Absorption Rate) INTERFACE CLASSIFICATION 1.2.1.4.1 Alcatel-Lucent OmniPCX Office Communication Server SELV: Safety Extra Low Voltage TNV-3: Telecommunication Network Voltage 1.2.1.4.
Chapter 1 %# # $ # # Figure 1.
%# # $ # # Figure 1.4: Second Generation cabinet Note: The Mini-MIX daughter board can be used only on a Compact Edition 2nd Generation with a CPU-3m or a CPU-4.
Chapter 1-6 1 %# # $ # #
2 2.1 Overview Alcatel-Lucent OmniPCX Office Communication Server is an "e-communication server", a new "all-in-one" concept combining proven telephony functions with data management and access to all the resources of the Internet. This "multi-purpose" server provides a turnkey global communication solution for small and medium-scale businesses with 6 to 200 employees.
Chapter 2.2.1.3 2.2.1.4 2-2 2 & #' $ ( # ( # - 56 ports. - 1 CPU slot 5 general-purpose slots. - Energy consumption: 1,2 A (230 V) / 2,3 A (110 V) - 120 W. - Dimension: H = 110 mm; W = 442 mm; D = 400 mm. - Weight: 11 kg. Rack 3 or L or LARGE - 96 ports. - 1 CPU slot + 4 general-purpose slots + 4 specific slots (no UAI16 and MIX boards) - Energy consumption: 1,2 A (230 V) / 2,3 A (110 V) - 150 W. - Dimension: H = 154 mm; W = 442 mm; D = 400 mm. - Weight: 13 kg.
& #' $ ( # ( # - 14 ports. - 1 CPU slot + 1 MIX slot - Energy consumption: 1.5 A (240 V) - Dimension: H = 345 mm; W = 370 mm; D = 65 mm. - Weight: 5.1 kg. The following mixed boards are available: 2.2.1.5 - MIX 2/4/4 - MIX 2/4/8 - MIX 2/8/4 - MIX 4/4/8 - MIX 4/8/4 - AMIX-1 4/4/4 - AMIX-1 4/4/8 - AMIX-1 4/8/4 Compact Edition 2nd Generation Note 1: This wall-mounted version is also called XS-N.
Chapter 2 & #' $ ( # ( # Figure 2.
& #' $ ( # ( # 2.3 Installation 2.3.1 Overview 2.3.1.
Chapter 2 & #' $ ( # ( # This hardware must be installed on the customer's site, by a qualified installer, in compliance with the instructions provided with the hardware. Equipment shall be installed at the factory or in the field by submitter's trained personnel in accordance with the installation instruction provided with the equipment. 2.4 Equipment 2.4.
& #' $ ( # ( # Board Function CPU-3 Processing Unit (From R5.0) 128 HSL1, HSL2: Mb Flash Memory.
Chapter 2 & #' $ ( # ( # Board Function Optional boards Connections CoCPU CoCPU-1 CoCPU-2 CoProcessing Unit (Up to R1.1) CoProcessing Unit (From R2.0) CoProcessing Unit (From R3.
& #' $ ( # ( # Board Function UAI4 UAI8 UAI16 UAI16-1 4, 8 or 16 UA interfaces UAI16-1 board: possibility of powering terminals connected to the 16 interfaces remotely from an external EPS48 power supply 2.4.1.
Chapter 2 & #' $ ( # ( # Name Color Function CPU Green CPU functioning LED (flashing) POWER Red/Green - Mains operation: steady green LED Battery operation: steady yellow LED Idle: flashing red LED System shut down: steady red LED FAN Red/Green - Both fans functioning: steady green LED 1 or both fans down: steady red LED LAN Green LAN functioning LED (flashes when there is traffic) Mini-MIX(Only available on CPU-3m or CPU-4) Green only on Rack Compact Edition 2nd Gene
& #' $ ( # ( # WAN 2.4.1.3 Green LED showing good WAN functioning (flashes when there is traffic); LED used if an ADSL modem is connected. CoProcessing Unit CoCPU-1 and CoCPU-2 Boards The CoCPU-1 board is necessary when using one of the two following functionalities: VoIP or RAS (no simultaneous use). The CoCPU-2 board used for Alcatel-Lucent OmniPCX Office Communication Server 3.1 has the same main characteristics as the CoCPU-1 board apart from the NOR Flash. 2.4.1.3.
Chapter 2.4.1.5 2 & #' $ ( # ( # UAI-X Boards Board used for connecting up Alcatel Reflexes terminals or DECT 4070 IO/EO base stations. The UAI16-1 board is used to power terminals connected to the 16 interfaces remotely from an EPS48 external power supply connected to interface 1 via an external adapter cable (splitter). Caution: Only use EPS48 power supplies and the splitters provided. 2.4.1.
& #' $ ( # ( # 2.4.1.7 AMIX-1 X/Y/Z Boards These boards are used to connect 4 analog accesses, 4 or 8 analog terminals and 4 or 8 Alcatel Reflexes dedicated terminals. 2.4.1.
Chapter 2 & #' $ ( # ( # 2.4.1.9.
& #' $ ( # ( # Each category-5 RJ45 connector has 2 green LEDs: 2.4.1.12 - Left LED = link status and activity: • off: link disconnected • on: link connected • blinking: link active - Right LED = full duplex/collision: • off: Half Duplex • on: Full Duplex • blinking: collision LANX-2 Boards The LanX8-2 and LanX16-2 are second generation boards integrating respectively 1 or 2 Ethernet Gigabit ports for a Lanswitch/Layer 2 configuration.
Chapter 2.4.1.13 2 & #' $ ( # ( # DDI-X Board This board is used to connect 2 or 4 analog trunk lines with Multiple Subscriber Numbers. 2.4.1.14 ATA Board The ATA (Analog Trunk Access) board serves to connect analog trunk lines (2 or 4 TL). The ATA board does not support pulse dialing in Australia and New Zealand. 2.4.1.15 Daughter Board Provision/SDRAM on CPU Boards The table below presents the various ways the daughter boards can be provided on the different CPU boards.
& #' $ ( # ( # DAUGHTER BOARDS CPU-1/ CPU-2 CPUe-1 /CPUe-2 CoCPU-1 /CoCPU-2 CPU-3 CPU-3m CPU-4 SDRAM64 Yes No Yes Yes Yes No SDRAM128 No No No No No Yes SODIMM 256 No Yes No Yes Yes Yes XMEM, XMEM-1, XMEM128-1 Yes No No Yes Yes Yes VoIP, VoIP-1 Yes No Yes Yes Yes Yes HSL1 Yes Yes No Yes Yes Yes HSL2 Yes Yes No Yes Yes Yes AFU, AFU-1 Yes Yes No Yes Yes Yes WAN No Yes No No No No Data-T1 (US only) No Yes No No No N
Chapter & #' $ ( # ( # ___change-end___ 2 ___change-end___ ___change-begin___ Figure 2.26: Example of Daughter Boards on CPU-1 Figure 2.27: Example of CPU with SATA Hard Disk 2.4.1.16 BASE Module Provision 2.4.1.16.
& #' $ ( # ( # Boards Slots 1-2 CPU Slot CPU-1, CPUe-1, CPU-2, CPUe-2, CPU-3, CPU-3m, CPU-4 No Obligatory MIX x/y/z Yes No AMIX-1 x/y/z Yes No UAI4, UAI8, UAI16, UAI16-1 Yes No SLI4, SLI8, SLI4-1, SLI8-1 Yes No SLI16, SLI16-1 No No PRA-T2, PRA-T1, DASS2, DLT2, T1-CAS, PCM R2 Yes No APA4, APA8 Yes No DDI2, DD14 No No BRA2, BRA4, BRA8 Yes No CoCPU-1, CoCPU-2 Yes No LANX8, LANX16, LANX16-1, LANX8-2, LANX16-2 Yes No 2.4.1.16.
Chapter 2 & #' $ ( # ( # 2.4.1.16.3 Rack 3 Caution: The VoIP4-1, VoIP8-1 and VoIP16 boards implemented on a CPU board consume a hardware resource used for slot 8 of the module. In that case, it is impossible to add a board other than a LANXxx board in slot 8.
& #' $ ( # ( # Board MIX Slot CPU Slot CPU-2, CPU-3, CPU-3m, CPU-4 No Obligatory MIX x/y/z Yes No AMIX-1 x/y/z Yes No Mini-MIX No Yes 2-21
Chapter 2-22 2 & #' $ ( # ( #
3 3.1 Software Licence Management 3.1.1 SOFTWARE LICENCE MANAGEMENT On an Alcatel-Lucent OmniPCX Office Communication Server several types of devices may be connected, several services may be offered and several applications may run. The purpose of the feature “Software Licence Management” is to define for a given system (i.e. customer) the service level to offer, this mainly means: - What devices are allowed and how many of each type. - Which service is offered.
Chapter 3 ) # # " # - the PRINC (PRINCIPAL) software key or MAIN for the system functions (voice, Internet, etc.) - the CTI Software key for the CTI functions The software key corresponds to a text file where the name is the CPU hardware number with the .MSL (MAIN key) or .CSL (CTI key) extension. Example: file 000068DA.msl and 000068DA.csl for main CPU no. 000068DA. Each system needs the Main and CTI Software keys even if no CTI application is used on the system.
) # # " # 3.2.1.1 3.2.1.2 Voice services available in "limited" mode - Stations in the default Attendant Group and analog sets with automatic call setup on going off-hook - no DECT stations, including Alcatel-Lucent DECT Reflexes stations - Voice server with name announcement, 2 ports and 20 minutes" storage - 4 welcome messages (pre-announcement) - 2 system languages - "Please Wait" music: 2 minutes max. - All the other functions are closed.
Chapter 3 ) # # " # The following table lists the functions controlled by the "Main" software key, the "limited" mode values and the configuration modularity. Controlled services Relevant software version Values in Modularity limited mode Max +1 236 +1 236 Hardware extension STANDARD TELEPHONY Number of Reflexes sets All Number of analog sets All According to selected model Number of DECT + DECT Reflexes sets All 0 +1 200 Number of Mobile IP Touch sets From R5.
) # # " # Controlled services Relevant software version Values in Modularity limited mode Max Hardware extension LAN TELEPHONY Number of IP Phones (e-Reflexes and IP Touch) All 0 +1 200 Number of PIMphony multimedia terminals All 0 +1 200 0 +1 120 NO YES VoIP GATEWAY Number of VoIP channels All VOIP VoIP on application board R1.0/R1.
Chapter 3 ) # # " # Controlled services Accounting over IP Relevant software version From R5.0 Values in Modularity limited mode closed open 2 +1 0 (R1 or R1.
) # # " # PIMphony Pro All 0 +1 250 PIMphony Team All 0 +1 250 Nomadic mode From R3 0 +1 25 (R4) 50 (R5.0) PIMphony release 6.0 From R5.0 0 +1 50 (R4) 60 (R5.0) PIMphony Attendant From R5.0 0 +1 250 On Demand From R5.0 Not controlled by the system INTEGRATED TAPI 2.
Chapter 3 ) # # " # Number of sessions All 0 +1 1* Number of monitors All 0 +1 250/500 ** Features All None All PIMphony UNIFIED Number of sessions From R3.1 0 +1 1* Number of monitors From R3.1 5 +10 75 ** Features From R3.1 None All SOFTWARE LICENSE VERSION Required system version From R2 0 (R1/R1.
4 4.1 Presentation 4.1.1 Overview 4.1.1.1 LOCATION OF UNIT The Alcatel-Lucent OmniPCX Office Communication Server unit can be installed in three ways: 1. Fixed directly to the wall: a kit is available for wall-mounting Rack1 and Rack2 models. 2. Mounted in a rack: the unit is mounted in the rack using the fixing brackets supplied by the rack manufacturer, or using the optional 19" mounting kit (a kit is available for each module type). 3.
Chapter 4 * + 4.1.1.1.2 Mounting in the 19" rack Recommendations Before installing the system in a 19" rack, you must verify that: 4-2 - The maximum static load (given by the manufacturer) of the 19" rack is greater than the overall weight of the equipment mounted or to be mounted in the rack. - Moreover, the weight of the equipment must be evenly distributed between the brackets.
* + 4.1.1.2 ENVIRONMENT 4.1.1.2.1 Climatic conditions - Operation • Temperature: for maximum reliability, it is recommended you comply with an ambient temperature of between 5 and 40 degrees Celsius, with a maximum variation of 5 degrees Celsius per hour. • Humidity: the humidity must be in the range 10% - 80% (no condensation) with a maximum variation of 10% per hour. - Storage • Temperature: the temperature must be kept between -20 and +70 degrees Celsius.
Chapter 4 * + All outputs are made using Female RJ45 connectors. Remark: the CPU-2 and MIX boards used for Alcatel-Lucent OmniPCX Office Compact Edition have the same characteristics as those used by Alcatel-Lucent OmniPCX Office Communication Server. 4.2.1.1.
* + RJ45 pin 1 2 3 4 5 6 LAN TX+ TX- RX+ RX- Up-Link TX+ TX- RX+ RX- Unit 1 to 3 outputs RX+ RX- TX+ TX- 7 - LAN : 10/100 base T Ethernet port (MDI-II/straight). - UNIT1, UNIT2, UNIT3: ports on integrated LAN switch (MDI-X/crossover). - UPLINK : integrated LAN switch uplink port (MDI-II/straight). 8 4.2.1.1.3 SLIboard RJ45 pin 1 2 3 1 to 16 - 4 5 ZA ZB 6 7 8 6 7 8 1 to 16: connecting analog Z terminals. 4.2.1.1.
Chapter 4 - * + PBX: use in private network with TX and RX twisted pairs. 4.2.1.1.8 LANX and LANX-1 board RJ45 pin 1 2 3 Ports 1 to 15 RX+ RX- TX+ TX- Up-Link TX+ TX- RX+ RX- - Ports 1 to 15: internal ports. - Up-Link: LAN connection. 4 5 6 7 8 7 8 4.2.1.1.9 LANX-2 board RJ45 pin 1 2 3 Ports 1 to 14 RX+ RX- TX+ GE1, GE2 TR0+ TR0- TR1+ - Ports 1 to 14: 10/100 BT ports. - GE1, GE2: 10/100/1000 BT ports.
* + Access Type Alcatel Reflexes, Z, T0, UTP, FTP or STP, Category 3 or 5 LR Impedance 100 or 120 ohms T2 UTP, FTP or STP, Category 3 or 5 120 Ohms T1 UTP, FTP or STP, Category 3 or 5 120 Ohms Ethernet FTP or STP, Category 5 100 Ohms HSL STP supplied with the product, Category 5 100 Ohms 4.2.1.
Chapter 4.2.1.4 4 * + CONNECTING TERMINALS 4.2.1.4.1 Connection of Alcatel Reflexes terminals The terminals are equipped with a cable and a self-acting switch that plugs into the wall socket. Each terminal is connected up by a pair of 0.5 or 0.6 mm diameter wires.
* + System - Reflexes terminal distances: - 0.5 mm SYT type cable: 800 m (station without option) or 600 m (station with S0 or Z option). - 278 type 0.6 mm cable: 1200 m (station without option) or 850 m (station with S0 or Z option). Connection without external power supply Connection with external power supply A splitter allows the separation of the UA peripheral connection and the EPS48 external power supply.
Chapter 4 * + 4.2.1.4.2 Connecting analog terminals The terminals are equipped with a cable and a self-acting switch that plugs into the wall socket. Each terminal is connected up with a pair of 0.5 or 0.6-mm diameter wires (the maximum distance with 0.5-mm cabling is 1.3 km). 4.2.1.5 CONNECTION TO THE PUBLIC NETWORK 4.2.1.5.
* + Caution: The AFU-1 board (daughter board of the CPU board) must obligatorily be fitted to detect the absence of power. The ISDN-EFM box must be installed as close as possible to the system (3 m maximum). All the box connections are made with straight RJ45-RJ45 cables. Output connector functions: - BRA: connection of T0 access to be forwarded. - NT: Connection of ISDN network termination. - S0: connection of forwarding S0 station.
Chapter 4 * + 4.2.1.5.2 Digital Public Network by T1 or T2 access The diagram below shows a PRA-T2 board, but is equally applicable for a PRA-T1 board.
* + The PRA board is connected to a digital line termination (DLT) by 2 symmetrical twisted pairs. Cable impedance: 120 Ohms +/- 20% between 200kHz and 1MHz; 120 Ohms +/- 10% at 1 MHz. Remark: We recommend using an L120-series cable (or the L204 equivalent). The distance T1-DLT or T2-DLT is limited by the amount of loss between the DLT and T1/T2, which must not exceed 6 dB at 1024 kHz. 4.2.1.5.
Chapter 4 * + 4.2.1.5.4 Analog Public Network - Direct Dialing In. 4.2.1.6 LAN CONNECTION The LANX8/LANX16 board is used to connect servers, PCs, IP terminals and external switches.
* + Category 5 cable, FTP or STP, impedance 100 Ohms: maximum length 100 m. 4.2.1.7 CONNECTING AUXILIARY EQUIPMENT All auxiliary equipment is connected via the AUDIO-IN, AUDIO-OUT and DOORPHONE connectors of the CPUe-1, CPUe-2, CPU-1, CPU-2, and CPU-3 boards. 4.2.1.7.1 Connecting a Please-Wait message player This is connected via the AUDCTRL output (control contact open when idle) and the AUDIN input of the AUDIO-IN connector.
Chapter 4 * + Audio input characteristics: Input impedance : 600 Ohms Fuse characteristics: - Max. power : 10 W - Max. voltage : 60 V - Max. current : 500 mA The contacts of the alarm and doorphone controls have the same electrical characteristics as those indicated above. 4.2.1.7.2 Connecting a background music tuner This is connected via the AUDIN input of the AUDIO-IN connector. Audio input characteristics: 4-16 - Input impedance : 600 Ohms - Input level: access + 4.
* + 4.2.1.7.3 Connecting an alarm The alarm is activated in the event of a false stopping of the system. It is connected via the ALARM output (control contact closed when idle) of the AUDIO-IN connector. 4.2.1.7.4 Connecting a broadcast loudspeaker Broadcast loudspeakers are connected via the AUDOUT output of the AUDIO-OUT connector. Audio output characteristics: - Output impedance: < 500 Ohms - Output level: access + 3 dBr 4.2.1.7.
Chapter 4 * + 4.2.1.7.6 Connecting a doorphone 2 doorphone types are available, depending on the operating mode used: - Type A: relay-controlled doorphones (e.g. NPTT) - Type B: doorphones controlled by MF Q23 signals requiring an SLI interface (e.g. TELEMINI and UNIVERSAL DOORPHONE) The doorphone interface comprises an intercom and an optional latch powered by the mains supply through a SELV (Safety Extra Low Voltage) transformer.
* + - A single doorphone with doorstrike may be connected to the system. - The system also allows for the connection of 2 doorphones without latch. Connecting an NPTT doorphone These doorphones require the use of a Z station interface. - Several of these doorphones can be connected to the system; the limit is determined by the maximum number of analog stations the system can support. 4.2.1.7.
Chapter 4 * + socket-outlet is installed near the equipment and is easily accessible. 4.3.1.2 BATTERY IMPLEMENTATION Alcatel-Lucent OmniPCX Office Communication Server is supplied with one or more integrated batteries; they are mounted and fixed with a solid bar on the rear plate. Caution: Alcatel-Lucent OmniPCX Office Compact Edition does not have integrated batteries. 4.3.1.2.
* + External battery units are available in different versions. The required version depends on your Alcatel-Lucent OmniPCX Office Communication Server unit, as shown in the table below.
Chapter 4 - * + Batteries must be charged prior to installation. Figure 4.24: Wiring diagram of a 12V external battery rack unit (2 or 3x7Ah in parallel) Figure 4.25: Wiring diagram of a 36V external battery rack unit (1 or 2x7Ah in parallel) This type of unit is only used for an Alcatel-Lucent OmniPCX Office Communication Server L model. Procedure Position the 12V - 7Ah external batteries in the battery rack unit (maximum 3 batteries for an M model and 6 batteries for an L model).
* + 3. Place the batteries flat in the unit and close it. 4. Turn off the switch, and check the battery voltage directly on the connector at the rear of the unit. Preparing an external battery unit (stack version) Before starting the installation, note that: - External batteries must be of the same type, must be supplied by the same manufacturer and be from the same batch run. - Batteries must be charged prior to installation.
Chapter 4 * + 4. Connect the negative (black) terminals of the batteries as described below (and shown in the figure below). a. Connect the middle connector of the black wire to the negative (black) terminal of battery B2. b. If required, connect the other connectors of the black wire to the negative (black) terminals of batteries B1 and B3. 5. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). a.
* + 6. Close the unit and secure it with the four screws. 7. Stick a label on the unit stating the date of the installation and the number of batteries installed. Procedure for 36 V stack version (for L systems) The 12 V stack version of the external battery unit can used with L systems. It uses three 12V 7Ah batteries. Two external battery units can be connected in parallel to obtain the autonomy achieved with six batteries. 1.
Chapter 4 * + 4. Connect the terminals of the batteries strictly in the order detailed below (also see the figure below). a. Connect the black wire to the negative (black) terminal of battery B1. b. Connect a yellow wire between the positive (red) terminal of battery B1 and the negative (black) terminal of battery B2. c. Connect a yellow wire between the positive (red) terminal of battery B2 and the negative (black) terminal of battery B3. d.
* + c. Connect the two units using the extension cable between the J2 connectors on the units; the cable's Mate-N-Lok 3-terminal connector must be connected to the principal unit and its Mate-N-Lok 2-terminal connector must be connected to the extension unit. Installation of external batteries for the M and L units 1. Stop the Alcatel-Lucent OmniPCX Office Communication Server system, and remove the power supply cord from the system side.
Chapter 4 * + 4. Remove the fan connector, then remove the power supply unit and the battery unit. 5. Replace the battery cable with the new cable provided with the connection kit (3EH 75031 AA). 6. If the BAT IN/EXT connector is present, remove the red jumper.
* + 7. Remove the mounting clip and the batteries from the internal battery support. 8. Put the empty battery support and the power supply unit back in place, and reconnect the fan connector. 9. On the rear panel, plug the connector into the slot at the back. Secure the ferrite using the bracket and the self-adhesive base. 10. Put the rear panel back in place and stick the label provided beneath the connector.
Chapter 4 4. If the * + BAT IN/EXT connector is present, remove the red jumper. 5. Remove the cover from the hole provided for the connecting cable on the rear panel of the Alcatel-Lucent OmniPCX Office Communication Server and stick the "EXTERNAL BATTERY 12VDC/8A" label. 6. Connect the cable provided with the installation kit, and plug the connector into the rear panel and the slot. Secure the ferrite using the bracket and the self-adhesive base in the battery housing. 7.
* + You must first prepare the external battery unit for use and then connect this unit to the Alcatel-Lucent OmniPCX Office Compact Edition unit. These two phases of installation are presented below in separate procedures. Before starting the installation, note that: - External batteries must be of the same type, supplied by the same manufacturer and from the same batch run. - Batteries must be charged prior to installation. Preparing the external battery unit 1.
Chapter 4 * + 3. Connect the negative (black) terminals of the batteries as described below (and shown in the figure below). a. Connect the middle connector of the black wire to the negative (black) terminal of battery B1. b. If required, connect the end connector of the black wire to the negative (black) terminal of battery B2. 4. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below).
* + 5. Close the unit and secure it with the four screws. 6. Stick a label on the unit stating the date of the installation and the number of batteries installed. Connecting to the Alcatel-Lucent OmniPCX Office Compact Edition unit 1. Switch off the Alcatel-Lucent OmniPCX Office Communication Server system and then: a. Unplug the power cable from the mains socket. b. Disconnect the mains adapter from the Alcatel-Lucent OmniPCX Office Compact Edition unit. c.
Chapter 4 * + 3. Push the power supply module back into the cabinet and secure it in place with a screwdriver. 4. Now on the external battery unit: a. Ensure that the 12V stack battery unit has been properly prepared (as above). b. Ensure that the ON/OFF switch is set to the OFF position (O or black). c. Connect the J1 jack from the external battery unit to the Alcatel-Lucent OmniPCX Office Compact Edition unit. d.
* + 4.3.1.5.1 Alcatel-Lucent OmniPCX Office Communication Server (S, M or L rack) The connection can be made using electrical installations of the following type: - TT (local ground for each piece of equipment). - TN (common ground for all equipment). - IT with inter-phase voltage of 230 V; only possible in Norway. Mains socket fuse: T2.5 AH / 250 V (delayed action, high cutout).
Chapter 4 * + For performance and safety reasons, the system must always be connected to the ground. The ground must be connected prior to all the other connections. For performance and safety reasons, the whole system must always be coupled to the ground. The ground must be connected before any other connections. The ground protection connection terminal must always be connected to the ground. Protective grounding terminal shall be permanently connected to the ground. 4.3.1.
* + Attaching the line cable: - Turn the terminal - Remove the panel at the rear of the terminal (pull it towards the interior of the terminal and then pull it out). - Plug in the line cable(connector - Replace the panel. ) and position it as shown in the illustration below. Attaching the handset cable: - Turn the terminal - Plug in the handset cable (connector ) into the guide intended for this purpose.
Chapter 4 * + - Attach the terminal using the two lugs: introduce the lugs into the holes previously occupied by the feet (left foot and hole intended for this purpose for Advanced Reflexes terminals). - Stabilize the mounting by clipping the foot into the base of the terminal. Mounting optional modules: - Turn the terminal - Remove the panel situated at the rear of the terminal.
* + List of abbreviations - TD: Transmit data - RD: Receive data - RTS: flow control output - CTS: flow control output Adding a Sector - Turn the set and the module upside down - Connect the unit to the terminal. - Join the module to the set using the metallic strip and the 4 screws provided in the kit 4.4.1.1.
Chapter 4 - * + Plug in the handset cable (connector ) into the guide intended for this purpose. Wall mounted Preparing the terminal - Turn the terminal - Unscrew A and remove the metal plate. - Slide this plate up the lower groove and secure it with screw B. - Remove the handset hang-up lug by turning screw C through half a turn. Mounting the terminal - Drill two hole respecting the dimensions given below. - Position the supporting screws as shown below.
* + For Alcatel-Lucent First and Easy Reflexes terminals, the optional module is external to the terminal; this module can be placed on a table or wall mounted. The installation simply involves connection between the terminal, the module and the wall sacket. Wall mounting an optional module - Drill two holes (separation = 105 mm, diameter = 6 mm). - Position the fixing screws. - Attach the module 4.4.2 E-Reflexes Terminals 4.4.2.1 Cabling 4.4.2.1.
Chapter 4 * + The e-Reflexes terminals are connected to: 1. A PC (optional). The PC is a workstation that uses the station's switch function (link through straight RJ45 cable). The connecting PC does not power; it does not exist on the Easy e-Reflexes terminal. RJ45 pin 1 2 3 4 5 6 7 8 Outputs TXB+ TXB- RXB+ A1 A2 RXB- B1 B2 4 5 6 7 8 2. The IP network (straight RJ45 cable). RJ45 pin 1 2 3 Outputs RXA+ RXA- TXA+ TXA- 3.
* + - Manual, if the terminals are not connected to a same subnet as Alcatel-Lucent OmniPCX Office Communication Server, or if the DHCP server integrated into the CoCPU-1/CoCPU-2 board is deactivated: in this case the IP parameters and the TFTP server address have to be entered on the terminals. Registering e-Reflexes terminals connected to a different subnet from the Alcatel-Lucent OmniPCX Office Communication Server - Connect the power to the relevant terminal. - Press i then #.
Chapter 4 * + For more information, refer to the section Voice over IP in the product documentation. 4.5 8 Series Sets 4.5.1 IPTouch 4008/4018 Phone 4.5.1.1 Commissioning 4.5.1.1.
* + - Initialize the set - Program keys Prerequisites None. Connecting the sets This section describes how to: - Connect an IP Touch set to the LAN (Local Area Network) - Connect the power supply Prerequisites None. Connecting an IP Touch set to the LAN To connect the set to the LAN: 1. Turn the set over so that you can see its base. 2. Plug the RJ45 cable into the set's LAN connector. 3. Connect the RJ45 cable to the LAN itself.
Chapter 4 * + Choosing the initialization mode The default mode is dynamic mode. To choose the initialization mode, refer to the table below. table 4.21: Initialization modes Then the required And initialization mode is If You have a DHCP server Dynamic mode or Proprietary dynamic mode Refer to table: Initialization procedure In the case of Proprietary dynamic mode, the IP address of the set must be provided by the Proprietary router.
* + Static 1. Connect the power supply. 2. Before initialization phase 5 starts, press i, then the # key. The Main menu appears. 3. From the Main menu, choose IP Parameters. The IP Parameters menu appears. 4. Choose Static and press the OK key. 5. Enter the following: a. IP address b. Subnetwork mask c. Router address d. TFTP server address e. TFTP port (69) f. CPU address 6. Enter the required VLAN details, as follows: a. If required, select Use VLAN and then enter the VLAN ID number.
Chapter 4 * + In the procedure below, it is assumed that: - there is one DHCP server - no VLAN has to be configured. Prerequisites None. Relocating and retaining the same set To relocate and retain the same set: 1. Unplug the set. 2. Plug the set into a connector at its new location. 4.5.1.1.3 The Alcatel-Lucent IP Touch 4008 Phone set The Alcatel-Lucent IP Touch 4008 Phone is a cost reduction of the Alcatel-Lucent IP Touch 4018 Phone with a new transceiver and a new LAN switch.
* + Figure 4.50: Alcatel-Lucent IP Touch 4028 Phone, Alcatel-Lucent IP Touch 4038 Phone and Alcatel-Lucent IP Touch 4068 Phone connectors 4.5.2.1.2 Commissioning the sets This section describes how to: - Connect the sets - Initialize the sets - Connect optional equipment - Program keys Prerequisites None. Connecting the sets This section describes how to: - Connect an IP Touch set to the LAN (Local Area Network) - Connect the power supply Prerequisites None.
Chapter 4 * + To connect the set to the LAN: 1. Turn the set over so that you can see its base. 2. Plug the RJ45 cable into the set's LAN connector. 3. Connect the RJ45 cable to the LAN itself. Connecting power supply The set can be supplied from two possible power sources: - An AC/DC external adapter which is a 42V power supply A female jack is used to connect the power adapter. The AC/DC external adapter is the same for IP Touch and e-Reflex sets.
* + You do not have a DHCP server Static mode - Refer to table: Initialization procedure Obtain from your network administrator: • An IP address for the IP Touch set • The subnetwork mask • The router address • The TFTP server address (master VoIP board address) Note: You need to know your set's directory number. Initializing the IP Touch set To initialize the IP Touch set, refer to the table below. table 4.
Chapter 4 Static * + 1. Connect the power supply. 2. Before initialization phase 5 starts, press i, then the # key. The Main menu appears. 3. From the Main menu, choose IP Parameters. The IP Parameters menu appears. 4. Choose Static. 5. Enter the following: a. IP address b. Subnetwork mask c. Router address d. TFTP server address e. TFTP port (69) f. CPU address 6. Enter the required VLAN details, as follows: a. If required, select Use VLAN and then enter the VLAN ID number. b.
* + - AOM Alcatel-Lucent 8 series and Alcatel-Lucent 9 series Smart Display Module provides 14 keys with programmable LCD labels Prerequisites None. Rules and restrictions The following rules apply to the use of Add-On Modules with the Alcatel-Lucent IP Touch 4028 Phone, Alcatel-Lucent IP Touch 4038 Phone and Alcatel-Lucent IP Touch 4068 Phone sets: - A maximum of three Add-On Modules of the types AOM10 and AOM40 can be connected to each set, providing up to 120 additional keys.
Chapter 4 * + The 3.5 mm female jack can receive an external station speaker jack. In order to take the external station speaker into account, the set customization for the jack has to be set to “Loudspeaker”. Prerequisites None. Connecting an external station speaker To connect an external station speaker, plug the external station speaker jack into the associated connector on the side of the set.
* + 2. Select Name and enter the name to be associated with the selected key, then press OK. The desired name is associated with the key. 3. Select Number and enter the telephone number to be associated with the key, then press OK. The desired number is associated with the key. 4. Press Exit to go back to the home page. Relocating and retaining IP Touch sets This section describes how to relocate and retain the same set.
Chapter 4 * + Figure 4.51: Alcatel-Lucent 4019 Digital Phone connectors 4.6.1.1.2 Commissioning the set This section describes how to: - Connect the set - Program keys Prerequisites None. Connecting the set This section describes how to connect the set to the telephone system. Prerequisites None. Connecting the set to the telephone system To connect the set to the telephone system: 1. Turn the set over so that you can see its base. 2.
* + In fact, only the direct call key can be programmed (with a telephone number), which by default is the sixth programmable key. However, the Personal/Dial by name key can be programmed in a similar way. To program a key: 1. Press the i key followed by the required programmable key. 2. Press one key of the 2-way navigator (up or down). 3. Enter the telephone number to be associated with this programmable key. 4. Press OK. The set then goes back to its default display. 4.6.
Chapter 4 * + - Connect optional equipment - Program keys Prerequisites None. Connecting the sets This section describes how to connect a set to the telephone system. Prerequisites None. Connecting to the telephone system To connect a set to the telephone system: 1. Turn the set over so that you can see its base. 2. Plug the RJ11 cable into the set's UA port/phone line connector. 3. Connect the RJ11 cable to a UA port in the telephone system.
* + 42 additional keys. - Add-On Modules of types AOM10 and AOM40 can be used on the same set, but a Smart Display Module cannot be used in conjunction with an AOM10 or AOM40. - If an AOM10 is used with other Add-On Modules, it must be connected as the last module on the far right of the set. Connecting Add-On Modules To connect an Add-On Module: 1. Remove the tab located on the right side of the set. 2. Plug the Add-On Module's RJ45 connector into the set's RJ45 connector. 3.
Chapter 4 * + - F1/F2 keys - Add-On Module keys (if any) - virtual add-on keys Two methods are presented. Programming a key To program a key: 1. From the MENU tab, select Settings. The Settings menu appears. 2. From the Settings menu, select Keys. The virtual add-on keys appear. 3.
* + 4.7.1 Hardware description 4.7.1.1 Overview The V24/CTI Interface Module allows a Data Terminal Equipment (DTE) to be connected to the OmniPCX Office, via a UA link, by means of an RS232 serial link (CTI port) or a V24 link. The V24/CTI Interface Module can be used alone or combined with an Alcatel-Lucent 9 series set. The V24/CTI Interface Module replaces the 4093 PLUGWARE V24/CTI.
Chapter 4 - * + CAN/CSA-C22.2 No 950-95: Canada 4.7.1.2.2 ECM - EN55022: Limits and methods of measurement of radio interference characteristics of information technology equipment - EN55024: Limits and methods of measurement of immunity characteristics of information technology equipment - FCC part15: US requirements 4.7.1.2.3 V24 & CTI - CCITT Rec.
___change-end___ * + 4.7.2.2 Jumpers ___change-end___ ___change-begin___ The jumper in a gray background is factory installed. To configure the V24/CTI Interface Module, open the device with the 2 screws located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated UA set" operation, the associated set is mandatory, the Interface Module cannot work without it.
Chapter 4 * + 4.7.3 External connections 4.7.3.1 V24/CTI Interface Module Connection ___change-end___ ___change-begin___ The V24/CTI Interface Module is connected as follows: Figure 4.56: V24/CTI Interface Module Connection The V24/CTI Interface Module is connected to: 1. The UA set 3 m maximum length ( RJ11/RJ11 cable) 2. The PCX via a wall socket and a distributor frame (see detail in module UA 4035 (Advanced) set - Connecting the UA 4035 (Advanced) Set ) 3.
___change-end___ * + Figure 4.57: Rear Panel 1. RJ11 connector for UA line to PCX 2. V24 SUBD9 connector ___change-end___ ___change-begin___ 3. CTI SUBD9 connector Figure 4.58: Connector Details RS 232 port (V24): Pin Signal Description 1 DCD Data Carrier Detect. 2 TX Transmit data. 3 RX Received data. 4 DTR Data Terminal Ready. 5 GND Protective ground. 6 DSR Data Set Ready. 7 RTS Request To Send. 8 CTS Clear To Send. 9 RI Ringing Indicator.
Chapter * + 4 3 RX Data reception GND Protective ground 7 RTS Transmission request 8 CTS Ready for transmission 4 5 6 9 4.8 Intelligent Base Stations 4.8.1 Detailed description This notice describes the rules to follow for an installation comprising three or four DECT bases. For a larger installation, a preliminary study must be carried out using coverage tools. The bases are then installed according to the results of this study. 4.8.1.
* + Both cables should have the same length. The first interface of the system’s UAI16 board should not be used since the operator station uses those points. 4.8.1.2 NUMBER OF USEFUL BASE STATIONS Any radio signal is subject to various propagation phenomena: attenuation, reflection and diffraction. These phenomena are related to the environment of the Alcatel-Lucent 4070 IO/EO, and affect the radio performance of the system. The effects can improve or deteriorate wave propagation.
Chapter 4 * + As a result of the environment and the infrastructure, certain recommendations must be taken into account for locating Alcatel-Lucent 4070 IO/EO: Recommendations for location INTERIOR COVERAGE Possible solutions As far as possible from walls Do not fix directly to a metallic structure Move Alcatel-Lucent 4070 IO/EO into another zone Do not place in false ceilings or in telecom rooms Place Alcatel-Lucent 4070 IO/EO in useful zones (corridors) As far as possible from i
* + There is no hardware configuration for IBS other than selecting between an external power supply for each IBS and remote power by system. To configure the IBS software: ARI Number The ARI number identifies each OmniPCX Office. Each OmniPCX Office has an identical default ARI number. When you install a new OmniPCX Office, you have to change the default ARI number. You can only keep the first digit, which is "1" and which means "ARI type B".
Chapter 4 * + There are 3 possibilities of configuration: - Short line (0-400 meters) - Medium line (400-800 meters) - Long line (800-1200 meters) Restart the IBS after you have modified the Line length parameter. Antenna diversity Antenna diversity is the ability of the IBS to move the transmission and reception from one antenna to the other so that the signal is always of the highest quality. Restart the IBS after you have modified the Antenna diversity parameter.
___change-end___ * + Figure 4.61: DECT/PWT Frequencies Note 2: Due to hardware, there is a limit in the number of channels that you can configure. You can configure the following numbers of channels: 4.8.1.9 - DECT EUROPE, LATAM, CHINA: 1, 2, 4, 5, 8, 10 channels - DECT US: 1, 2, 4, 5 channels - PWT: 1, 2, 4, 5, 8 channels Initialization Once the IBS finishes the downloading, the system starts the initialization.
Chapter 4 * + bands in the different countries, 4 types of initialization of frequency plans are available: Europe, Latin America, The United-States and China. Channel table 4.30: RF Band Europe TX Freq RX Freq 0 1897.344 1898.206 1 1895.616 1896.480 2 1893.888 1894.752 3 1892.160 1893.024 4 1890.432 1891.296 5 1888.704 1889.566 6 1886.978 1887.840 7 1885.248 1886.112 8 1883.520 1884.384 9 1881.792 1882.
* + 1 1926.720 1927.584 2 1924.992 1924.992 3 1923.264 1923.264 4 1921.536 1921.536 5 1919.808 1919.808 6 1918.060 1918.060 7 1916.352 1916.352 8 1914.624 1914.624 9 1912.896 1912.896 Channel table 4.33: RF Band US TX Freq RX Freq 3 1928.448 1929.312 4 1926.720 1927.584 5 1924.992 1925.856 6 1923.264 1924.128 7 1921.536 1922.
Chapter 4 * + 0000 0011 1111 1100 4.8.2 Safety rules 4.8.2.1 ENVIRONMENTAL PROTECTION For an exterior installation, it is necessary to take precautions against lightning affecting the location of the Alcatel-Lucent 4070 IO/EO. 4.8.2.1.1 Conditions for using lightning protection: Protection of Alcatel-Lucent 4070 IO/EO against lightning should be used when they: - are less than 1.5 m from a wall more than 2 m below the antenna.
* + External antennae According to the ETSI EN 301 406 standard, DECT antenna gain is limited to 12 dB +/-3dB. In the case of external directional antennae, if a minimum safety distance of 50 cm is respected, the SAR value is the same as the value obtained in the case of an integrated omni-directional antenna (and therefore, lower than: 0.5 W/kg). 4.8.2.2.3 CONFORMANCE PERIMETER FOR EXPOSURE OF THE PUBLIC 4.8.2.
Chapter 4 * + Square zone Rectangular zone Example 1: square building Example 2: rectangular building st 1 floor 1st floor 2ndfloor 2ndfloor It is possible to alter the number of base stations used from one floor to another for this type of building. The technique used is overlapping the location of base stations from one level to another. This technique can be used for alternate floors if the coverage of a level can be achieved from an adjacent level. 4.8.2.3.
* + The solution proposed alternates two stations per floor with overlapping locations from one floor to another. The zones shown by unbroken circles correspond to the zones covered by each station (B1, B2, B3, B4). The zones in bold correspond to the coverage at a given level from a station on the floor above or below. 4.9 Client PCs 4.9.
Chapter 4 * + (release 6 and later). Note 2: For more details, refer to the documentation of the operating system used on the client workstation. The following services can be configured: 4.9.1.1 - network services - Web browsing - Electronic messaging - access to an FTP server - file server. NETWORK SERVICES (ROUTING, DNS) These services are used by all the software which accesses the network: - Internet browsers (Internet Explorer or Netscape Navigator, etc.).
* + 4.9.1.1.2 Ethernet network access board Dynamic IP Address (DHCP) - Reserve a range of addresses for PCs in the system: WBM : Network -> DHCP tab . - Enable obtaining IP addresses from a DHCP server on the PC.
Chapter 4 * + Static IP Address Give an IP address to the Ethernet network card; this address must belong to the same subnet as the Alcatel-Lucent OmniPCX Office Communication Server. Set the relevant subnet mask and declare the main CPU of the Alcatel-Lucent OmniPCX Office Communication Server as default gateway.
* + Configure the Internet Browser without proxy. In this case, the network parameters of the PC must be set as shown in the "NETWORK SERVICES" section. 4.9.1.3 E-MAIL Alcatel-Lucent OmniPCX Office Communication Server is used to offer an electronic messaging solution for all users in a company. To do this, it supports various configurations: - Alcatel-Lucent OmniPCX Office Communication Server is the company mail server.
Chapter 4 * + If the firewall is enabled on Alcatel-Lucent OmniPCX Office Communication Server, only passive FTP is authorized. This parameter depends on the FTP tool used, please refer to the FTP system user manual. 4.10 PIMphony Alcatel-Lucent PIMphony is a personal productivity tool that connects your phone terminal (Alcatel Reflexes, analog or DECT wireless set) with your computer, providing enhanced usage of your telephone.
* + 4.10.3 Supported Windows OS Windows 2000 SP4 Pro Windows 2000 Server Windows XP Pro SP1+SP2 Windows XP Home SP1+SP2 Windows Server 2003, Server 2003 R2 Unsupported Windows OS All Windows version before Windows 2000 SP4 Pro Windows XP x64 Edition Windows Vista Windows Server 2003 x64 RC Only for PIMphony Multimedia : Windows Server 2003 Internet Explorer Internet Explorer 6.0 or more recent Office Outlook 2000, XP, 2003 Access 2000, XP, 2003 Goldmine Goldmine 5.7 Goldmine 6.
Chapter 4 * + Temporary substitution The replacement set keeps its own default functions (customized settings are not transferred). The data not transferred is stored in the Alcatel-Lucent OmniPCX Office Communication Server system until a set of the same type as the initial one is connected. Permanent replacement The maximum quantity of data from the initial set is transferred to the replacement. Data not transferred are deleted.
* + resource keys are not preserved. The directory numbers are preserved in accordance with the size of the directories of the stations concerned (for example, when replacing a Advanced Reflexes set with a Premium Reflexes set, only the first 10 numbers are preserved. The add-on modules are always transferred provided the substitution set supports these modules. Note: It is possible to replace a Reflexes set with an Alcatel-Lucent 9 series set.
Chapter 4 * + When adding sets, attention must be paid to the limits on the number of sets and the features offered by the system software key. The set is recognized as soon as it has been plugged into the socket. 4.11.1.1.
___change-end___ * + Interface classification - UA link: TBTS - Hub/Alcatel Reflexes or Alcatel-Lucent 9 series 1 to 3 : TBTS Maximum distances between Alcatel-Lucent OmniPCX Office Communication Server and sets - 0,4 mm cable: 325 m - 0,5 mm cable: 505 m - 0.6 mm cable: 730 m Cables of 3 m and 10 m are available for connecting the sets to the hub. 4.11.1.2 ADDING/REPLACING BOARDS Except for CPU and CoCPU, any board can be plugged/unplugged when the system is powered up.
Chapter 4 * + ___change-end___ ___change-begin___ Figure 4.73: PATA Hard Disk Connection Figure 4.74: SATA Hard Disk Connection During installation, always take anti-static precautions (wristband, heelpiece, etc.) before handling the hard disk. Any degradation caused by electrostatic discharges will reduce the life of the disk. When going into stand-by mode, wait for the red Power LED to stop flashing before you remove the module's CPU board.
* + It is possible to add one or two modules to the basic module. 4.11.1.4.1 Fitting an add on module. - The CPU slot of the add on module must be fitted with an MEX board with an HSL1 daughter board. - Fit the CPU board of the main module with an HSL daughter board. - An add-on module may only include synchronous digital network interfaces (BRA, PRA) if this type of card is already incorporated into the main module (synchronization by the main module).
Chapter 4 * + RJ45 pin 1 2 3 MAIN: TX+ TX- RX+ - 4 5 6 7 8 RX- MAIN: HSL to basic module. 4.11.1.4.3 Role of the # key Name Color Feature POWER Red/Green - Mains operation: steady green led Battery operation: steady yellow led Standy: steady red LED FAN Red/Green - Both fans functioning: steady green led 1 or both fans down: steady red led 4.11.1.4.4 Adding a third module - Replace the HSL1 board of the CPU board with an HSL2 board.
5 5.1 Stations Default Configuration 5.1.1 Detailed description 5.1.1.1 DEFAULT CONFIGURATION 5.1.1.1.1 Alcatel-Lucent 8 series and Alcatel-Lucent 9 series station profiles Alcatel-Lucent IP Touch 4038 Phone, Alcatel-Lucent IP Touch 4068 Phone and Alcatel-Lucent 4039 Digital Phone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys.
Chapter 5 ( + Figure 5.
( + Figure 5.
Chapter 5 ( + Figure 5.
( + Figure 5.
Chapter 5 ( + Figure 5.
( + Figure 5.
Chapter 5 ( + Figure 5.
( + Figure 5.
Chapter 5 ( + Figure 5.
( + Figure 5.
Chapter 5 ( + Figure 5.11: [US only] Virtual Key Functions for Normal Sets in PABX Mode Alcatel-Lucent IP Touch 4028 Phone and Alcatel-Lucent 4029 Digital Phone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys.
( + There are 10 pages of virtual keys (the pages can be scrolled through using the up/down buttons of the set's 4-way navigator), with 4 virtual keys on each page. Alcatel-Lucent IP Touch 4018 Phone and Alcatel-Lucent 4019 Digital Phone sets Each of these sets has 6 programmable keys which have the default functions indicated below. Figure 5.13: Key functions for Normal sets (in PABX mode) 5.1.1.1.
Chapter 5-14 5 ( +
6 6.1 System Startup from a Phone Set 6.1.1 Configuration procedure You can start-up the system using a phone set, provided this phone set is either an Alcatel-Lucent IP Touch 4038 Phone, Alcatel-Lucent 4039 Digital Phone, Alcatel-Lucent IP Touch 4068 Phone or an Advanced phone set. The phone set used needs to be defined as the operator phone set, that is the first phone set connected to the system.
Chapter 6 To restart the session from the beginning during programming. To restart the session if you quit using the Exit function 6.1.1.2 SYSTEM TYPE : Used to define the system type: Business or Hotel 6.1.1.3 INSTALLATION NUMBER This number must be entered in its entirety. The number of your installation can include a maximum of three fields for a total of 18 digits. The fields must be separated by an asterisk. Possible fields include: 6.1.1.
: Used to choose one of the pre-programmed numbering plans: (2 to 4 digits, national or with *). Any modification of the numbering plan causes the deletion of any existing DDI numbers. 6.1.1.5 TERMINAL DDI NUMBERS This function is used to define the DDI numbers (Direct Dialing Inwards) of all the terminals of a Business system and the Administrative terminals (dedicated terminals) of a Hotel system. Only one DDI number can be attributed to each internal directory number.
Chapter 6 or Look through the list of internal directory numbers and validate the entry displayed. Delete the digits contained in the field "Direct no." (use the down arrow navigator key to display this option) Reject the complete list of DDI numbers as defined and return to the start of the function. Validate the complete list of DDI numbers.
10: Number of numbers still available in the DDI table after configuration of Direct Dial numbers. In a Hotel installation, all the Z terminals are used as hotel room terminals (except the first which is a fax and the second which is a public telephone). A pool of DDI numbers means that these terminals can be assigned with a dynamic DDI number when a customer checks in.
Chapter 6 This function is only available for a business installation (in a Hotel only PCX mode is used). "PCX Mode" and "Intercom Mode" PCX Mode: all the lines are available using two RSB keys (= resource key specific to a bundle) . Intercom Mode: the terminal has as many RSP keys (= resource key specific to an external access) as there are lines on the system.
This function is only available if your installation is fitted with DECT functions The ARI (Access Right Identifier) number identifies the system uniquely to mobiles. It contains 11 octal digits (base 8). This number, assigned to an ETSI base by the installer, must be entered on installing the system. The first digit cannot be modified and is always set to 1. The cursor is automatically placed on the second. The last digit is always either 0 or 4. 6.1.1.
Chapter 6 Choice of language used on all the stations in the installation (display and spoken help) 6.1.1.12 BASIC METERING UNIT COST The value of the basic metering unit is introduced for calculating the cost of external calls. The cost (not the duration) and the changes in the charge meters during calls are displayed. The value entered can contain 5 figures (0-2 decimal places) in the chosen monetary unit. This service is dependent on the subscription made with the operator.
6.1.1.14 SYSTEM RESET This menu is used to confirm resetting the system. System reset; the display shows "System reset in progress" After the reset, your system will operate with the new parameters entered. 6.2 System Startup from OMC 6.2.
Chapter 6 - 1 Ethernet board (IP mode only; not required when there is a V24 serial port connection to Alcatel-Lucent OmniPCX Office Communication Server) - 64K (1 B-channel), or 128K (2 B-channels) PPP-compatible ISDN modem, or V34 modem for remote access Note: Before installing OMC, if the framework .NET is not installed on the PC, OMC will install it. OMC release 6.0 will run on the following platforms: - Windows 2000 (with SP4, and Windows installer 3.
- A connection to the switch connected to the main CPU board by a direct cable. The PC IP address and network mask must be compatible with the Alcatel-Lucent OmniPCX Office Communication Server address. For example 192.168.92.1 and 255.255.255.0. Local connection using V24 You must use a special reinforced cable to link the "Config" RJ45 connector on the system CPU to the Com port of the PC using OMC.
Chapter 6 Remote access can be managed using: - an ISDN modem - an analog V34 modem Remote access using an ISDN modem. Alcatel-Lucent OmniPCX Office Communication Server is equipped with an 64 K ISDN modem using PPP protocol for remote access through the public network. The following modems are validated: - KORTEX NOVAFAX ISDN 128000/33600 with PPP protocol - FRITZ ¡X CAPI 2.
1. Open OMC. 2. Open the Tools folder. 3. Open the OMC-Software Download application. 4. In the Communication Mode window, select the type of download: • Local • Modem Direct • Modem Call Back • LAN 5. Enter the password pbxk1064. 6. The OMC-Software Download window opens. This window has several areas: • A parameter setting area: • Select the directory containing the descriptor file for the new software release. By default this file is in the BOOT directory. Use the Delivery file drop down menu.
Chapter 6 • • • The Downloadable Item area allows you to see the different versions of the applications constituting Alcatel-Lucent OmniPCX Office Communication Server. The Action column lists the files to download. The bottom part of the window shows download progress. Each downloading and acknowledgement action produces a message. 7. Click Start to start downloading. 6.2.2.3.
Access to modes 2, 3, 4 and 5 is password protected: pbxk1064 (using the OMC tool) Access to modes 2 and 3 is password protected: help1954 (using the OMC Easy tool) 6.2.3.1 Mode 1: Data and tool repository This mode is used to create .crp files offline (collective customer directories) which are used in the Typical Installation menu. 6.2.3.2 Mode 2: Typical installation This mode is used for online manual programming by choosing between Company and Hotel and automatically on-line using .
Chapter 6 The 5 icons available in this mode (Terminals, Groups, System, Collective Directory and External Lines) are used to gain access to the wizards used to modify or configure simply various parameters as detailed below. The data will be taken into account by the system after clicking OK. 6.2.3.3.1 Subscribers - List of subscribers: public number, name, discrimination level, accessible network line groups. - Dividing calls between normal mode and restricted mode.
- Metering • Cost of telephone metering • EasyPlus View: Hotel metering cost for current currency unit (VAT, prepayment amount, etc.) • EasyPlus View: Metering options for current monetary unit • EasyPlus View: Print parameters • EasyPlus View: Metering options for replacement currency (Euro) - Date and time - Software keys • System Key • CTI Key 6.2.3.3.5 External Lines 6.2.3.
Chapter 6 This section will cover the following items in turn: types of Internet access, Internet services, Internet services administration systems, hardware and creating the Internet connection. 6.3.1.1 TYPES OF INTERNET ACCESS 6.3.1.1.1 Internet access via Alcatel-Lucent OmniPCX Office Communication Server Alcatel-Lucent OmniPCX Office Communication Server is used to connect to the Internet by three types of access.
Alcatel-Lucent OmniPCX Office Communication Server. - Access control: Alcatel-Lucent OmniPCX Office Communication Server offers control solutions for user access by integrated proxy. - Integrated cache: this function speeds up Internet requests, thereby reducing the cost of access to the telephone network. - E-mail server: enables users to have a personal e-mail address within the company. - VPN: this solution authorizes secure connections to the LAN via the Internet infrastructure.
Chapter 6 - verification of information prior to validation, - the possibility of choosing the display language (French, English, German, Italian, Spanish, Portuguese or Dutch). The language is configured in the Web navigator. The following diagram illustrates the main elements in a screen. The WBM interface contains three screen types: 1. The wizard screens They allow rapid simple configuration of the Internet services.
navigation bar. The administration screens give access to the lists of: • Users per group • Connection profiles • Time Ranges • URL filter • Mailing lists • Teleworker and VPN services • Certificates and revocation lists • Firewall rules • Backups performed • System information • Test tools • Software keys From the administration screens you can access the configuration screens. 3. the configuration screens.
Chapter 6 Page or the WBM Operator Home Page is displayed directly. It presents a summary of the system's activity. 6.3.3.1.4 How to disconnect To disconnect, click on Disconnect in the navigation bar. Your connection has been deactivated. Remark: After 30 minutes of inactivity, disconnection is automatic. 6.3.4 Connecting your e-communication server to the LAN 6.3.4.
ISDN connection 1. Connection account: • User name: account delivered by the access provider. This is a unique account and authenticates the user when connecting. • Password: password associated with the connection's user name 2. Telephone number: the telephone number dialed for connection to the ISP 3. Bandwidth: this is the connection rate between Alcatel-Lucent OmniPCX Office Communication Server and the access provider (1 64 Kbps B channel, 2 128 Kbps B channels or on demand (64-128 Kbits/s).
Chapter 6 1. Click on the Connection Assistant icon. The Assistant connection window displays. 2. In the Profile identification area, fill in the following field: • Profile name: this name identifies the new Internet connection managed by Alcatel-Lucent OmniPCX Office Communication Server. The profile groups together all the parameters associated with the connection. It is best to give it a name that represents the newly created connection - the name of the access provider, for example. 3.
and modify the desired parameters. 6.3.5.1.3 CREATION OF A DSL MODEM/CABLE MODEM TYPE CONNECTION Click on Wizards in the navigation bar. The assistants" icons appear. 1. Click on the Connection Assistant icon. The "Connection Assistant" window displays. 2. In the Profile identification area, fill in the following field: • Profile name: this name identifies the new Internet connection managed by Alcatel-Lucent OmniPCX Office Communication Server.
Chapter 6 b. c. d. e. f. g. • IP address of the DSL modem: enter the IP address of the external modem. • Subnet mask: enter the defined mask. Click on Next. The Summary window displays. This stage is used to verify the connection properties. Click Finish to validate the parameters. Click Previous to return to the previous screens and modify the desired parameters. • IP over Ethernet Click on Next. A new window appears.
Click on Wizards in the navigation bar. The assistants" icons appear. 1. Click on the Connection Assistant icon. The "Connection Assistant" window displays. 2. In the Profile identification area, fill in the following field: • Profile name: this name identifies the new Internet connection managed by Alcatel-Lucent OmniPCX Office Communication Server. The profile groups together all the parameters associated with the connection.
Chapter 6-28 6 - Testing the remote address by pinging the ISP's router. This checks that the router is working properly. - DNS configuration check: this test is used to verify that the DNS configuration entered in the system is correct and, if not, it is used to dynamically locate the DNS servers present on the IAP's premises. - Resolution of the IP address for the URL "www.ietf.org": checks that DNS resolution is working correctly.
! 7 7.1 Maintenance Level 1 7.1.1 Maintenance This module provides maintenance advice on different hardware components of the Alcatel-Lucent OmniPCX Office Communication Server system. 7.1.1.1 BATTERY MAINTENANCE Alcatel-Lucent OmniPCX Office Communication Server systems (except the Alcatel-Lucent OmniPCX Office Compact Edition) are supplied with internal batteries that provide back-up power in the event of a mains power failure.
Chapter 7.1.1.2 7 # # # " # - sealed lead battery - 7 Ah / 12 V - fire resistance better than or equal to UL94-V2 BOARD BATTERY MAINTENANCE It is recommended that the batteries in the CPU-1/CPUe-1, CPU-2/CPUe-2, CPU-3, CPU-3m, CPU-4, CoCPU-1, and CoCPU-2 boards should be replaced by batteries of the same type every two years. Dead batteries must be disposed of according to the battery manufacturer's instructions. 7.1.1.
# # # " # Always take anti-static precautions when handling boards. Before coming into direct physical contact with a board, make sure you touch a grounded metal surface to remove static charge from your body. When holding a board, always wear a grounding device such as a grounded wrist strap, and do not touch board components that are sensitive to static charge.
Chapter 7 # # # " # 1. If a hot installation is not possible, stop the system and disconnect it from the mains power supply. 2. Locate the required vacant slot in the cabinet and remove the metal plate for this slot. 3. Taking anti-static precautions (for example, by wearing a grounded wrist strap), pick up the new board and plug it into the vacant slot. 4. Secure the end-plate of the board to the cabinet with the screw provided. 5.
# # # " # malfunctioning of your installation. 7.1.1.6.1 Handling - Always wear a discharge device (bracelet, heel clip, etc.) to protect against electrostatic discharges. - Avoid any knocks to the hard disk - Do not touch the connector - Handle the disk by holding it by the sides 7.1.1.6.2 Storage - All hard disks must be stored in an electrostatic protective bag - Avoid contact between hard disks - Do not pile them up (even when packed) 7.1.1.6.3 Transport.
Chapter 7-6 7 # # # " #
8 8.1 Glossary 8.1.1 A Automatic Call Distribution A computerized phone system that responds to the caller with a voice menu, and connects the call to the required agent. It can also control call flows by automatically routing calls in the order of arrival. ACSE Association Control Service Element. OSI convention used for establishing, maintaining and releasing connections between two applications. ADN Additional Designation Number. AFU Auxiliary Function Unit.
Chapter 8 % ) Bandwidth Allocation Control Protocol. Control protocol associated with BAP. BAP Bandwidth Allocation Protocol. PPP protocol that manages bandwidth by allocating it dynamically between two ports, i.e. between the two extremities of a point-to-point link. BOD Bandwidth On Demand. Service that allocates bandwidth automatically in response to traffic volume. BRA Basic Rate Access.
% ) Direct Dialing In. Direct external call number for the system terminals (depending on the configuration with the public network operator). DECT Digital Enhanced Cordless Telecommunication. European cordless telephony standard. DECT terminal: cordless terminal that complies with this standard. DHCP Dynamic Host Configuration Protocol. Protocol that manages IP address allocation dynamically so that addresses can be reassigned when no longer being used by LAN hosts.
Chapter 8.1.8 8 % ) H H.323 ITU standard for multimedia communication (voice, video, data). H.450 Additional services associated with H.323 version 2. HSL High Speed Link. Link between the basic module and an add-on module; requires an HSL daughter board to be fitted on the CPU and MEX boards. HTTP HyperText Transfer Protocol. Standard application protocol for exchanging files (text, images, audio, video, etc.) over the Internet. HTTPS Secure HyperText Transfer Protocol.
% ) ITU International Telecommunications Union : global coordination body. 8.1.10 K KEY SYSTEM (mode) Reflexes terminal operating mode in which the terminal features as many resource keys (RSP) as there are network lines in the system. 8.1.11 L LAN Local Area Network. Network of interconnected switches, routers, and servers that share the resources of a processor or server in a relatively restricted geographical area, usually the premises of a company.
Chapter 8 % ) niPCX Office Communication Server systems. NMT Numbering Modification Table NNTP Network News Transfer Protocol. Protocol used by computers to handle messages created in Usenet forums. 8.1.14 O ODC On Demand Communication - Commercial name of On Demand mode. On Demand mode This licence mode introduces a “user” definition and the validity of the license in OPEN state is limited and daily checked by the system. OS Operator Station.
% ) PSTN Public Switched Telephone Network. PTN(X) Private Telecommunications Network (eXchange). A private network consisting of switches and terminals connected together by telephone links. PWT Personal Wireless Telecommunications. Corresponds to the DECT standard for the North American countries (especially the US). 8.1.16 Q QOS Quality Of Service. Network characteristics (transmission speed, etc.) can be measured, improved and, to some extent, guaranteed in advance. QSIG Q Signaling Protocol.
Chapter 8 % ) SIP Session Initiation Protocol. A signaling protocol for Internet conferencing, telephony, events notification, and instant messaging. SIP initiates for example, call setup, routing and authentication within an IP domain. SLAN LAN Switch. Daughter board for mounting on a CoCPU/CoCPU-1/CoCPU-2 board to enable it to communicate with the CPU/CPUe/CPUe-1/CPUe-2. SLI Single Line Interface. Board allowing the connection of analog terminals (also known as Z terminals).
% ) URL Uniform Resource Locator. Address of a resource (file, program, image, etc.) accessible on the Internet. UUS User to User Signaling. Information carried clear end-to-end by ISDN to enable exchanges between network subscribers; the ISVPN protocol is contained within this information. 8.1.21 V VMU Voice Mail Unit. The integrated voice server provides a voice mailbox for each user, as well as a general voice mailbox and features such as Personal Assistant, Automatic Attendant and Audiotex.
Chapter 8-10 8 % )