User manual
Table Of Contents
- Introduction
- How to use this guide
- Welcome screens
- Call management screen
- Application screen
- IP Touch Bluetooth® Wireless handset (Only available on Alcatel-Lucent IP Touch 4068 Phone set)
- Making a call
- Answering a call
- Using the telephone in 'Hands free' mode
- Activating the loudspeaker during a call (receiver lifted) - Speaker.
- Calling your party by name (company directory)
- Make calls via your programmed call keys
- Calling from the common directory
- Redial
- Callback an unanswered call
- Requesting automatic callback if internal number is busy
- Answering an internal call in intercom mode
- Sending DTMF signals
- Mute, so that your party cannot hear you
- Making a second call during a call
- Answering a second call during a call
- Switching between calls (Broker call)
- Transferring a call
- Three-way conference with internal and/or external parties (conference)
- Talk simultaneously to more than 2 partys
- Casual conference
- Placing a call on hold (HOLD)
- Parking a call
- Barge-in/Intrusion into an internal call
- Adjust audio volume
- Signal malicious calls
- Answering a night or a general bell
- Manager/assistant screening
- Individual pick-up
- Hunt groups
- Calling an internal party on his/her pager
- Answering a call on your pager
- Calling a party on his/her loudspeaker
- Sending a written message to an internal party
- Sending a copy of a voice message
- Sending a recorded message to a number/a distribution list
- Broadcasting a message on the loudspeakers of a station group
- Diverting calls to another number (immediate forwarding)
- Forwarding your calls to your voice message service
- When you return, review your recorded messages
- Diverting calls to your pager
- Forwarding your calls from the receiving terminal (“Follow me”)
- Applying a selective forwarding;
- Cancelling all forwardings
- Cancelling a specific forwarding
- Diverting calls when your line is busy (forward if busy)
- Do not disturb
- Leaving a recorded message for internal callers
- Consulting written messages
- Charging your calls directly to business accounts
- Finding out the cost of an outside call made for an internal user from your terminal
- Initializing your voice mailbox
- Customizing your voice greeting
- Modify the password for your phone set
- Modify the password for your voice mailbox
- Adjusting the audio features
- Adjusting screen brightness (Alcatel-Lucent IP Touch 4038 & 4039 Digital Phone)
- Selecting the welcome page
- Selecting language
- Program the keys for the Main page or the add-on module
- Erase a programmed key
- Programming an appointment reminder
- Identifying the terminal you are on
- Lock / unlock your telephone
- Configuring the audio jack of your telephone
- Call the associated set
- Forward your calls to the associated number
- Modify the associated number
- The Tandem configuration
- Create, modify or consult your intercom list (max. 10 numbers)
- Installing a Bluetooth® Wireless Technology handset (matching) - Alcatel-Lucent IP Touch 4068 Phone
- Use of the Bluetooth® handset (Alcatel-Lucent IP Touch 4068 Phone)
- Installing a Bluetooth® Wireless Technology headset (matching) - Alcatel-Lucent IP Touch 4068 Phone
- Using a Bluetooth® Wireless Technology headset - Alcatel-Lucent IP Touch 4068 Phone
- Deleting an accessory (headset, handset, etc.): Bluetooth® Wireless Technology
- Poste agent
- Open a supervisor session (LogOn)
- ACD application welcome screen
- Close an agent session (LogOff)
- Poste superviseur
- Open a supervisor session (LogOn)
- Processing group- Supervisor entry/withdrawal
- Supervision or acceptance of an assistance request
- Close a supervisor session
Description of the screens and Bluetooth® handset
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1
1.4
IP Touch Bluetooth® Wireless handset (Only available on Alcatel-Lucent
IP Touch 4068 Phone set)
Off-hook/On-hook and
Volume/Mute keys
LED
Green flashing: normal
operation.
Green steady: handset
charging.
Orange flashing: battery
charge low or handset
outside coverage zone.
Orange steady:
malfunction.
Off-hook/On-hook: press this
key to take or terminate a call
Volume/Mute:
• short successive
presses to change the
handset volume level (3
levels)
• long press to ensure
your party no longer
hears you
Battery
The battery recharges when the Bluetooth® handset is on its base.
• Battery
If the Bluetooth® handset is on its base, you do not need to press the Off-hook/On-
hook key to take or terminate the call. Just off-hook/on-hook the Bluetooth® handset.
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1