Installation guide

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4. Troubleshooting
4.1. Overview
This module describes:
– The error and information messages that appear during the starting phase on the phone
– The Ethernet link table.
– The system logs through network (Net Log).
4.2. Error and information messages
The table below lists the error and information messages. It has the following format:
Short text = text displayed on the screen, in case of real error or for information.
Description = status/error description
Table 2: Starting phase information and error messages
Short text Description
END Starting phase is terminated (successful or
unsuccessful)
STARTED Step started
SUCCESS Step successful
FAIL Step failed
RETRYING Retrying step
NO MAC ADDRESS No Ethernet MAC address stored in flash
DHCP NOT RESPONDING Server is not responding
BAD IP ADDRESS IP address is incorrect
BAD ROUTER ADDRESS Router address is incorrect
ROUTER PING FAILED Router not responding to ping
BAD TFTP ADDRESS TFTP server address is incorrect