Getting Started Guide

I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes •
this service.
Make sure this feature does not require an ALCATEL ONE TOUCH •
accessory.
When I select a number from my contacts, the number cannot
be dialed
Make sure that you have correctly recorded the number in your le.•
Make sure that you have selected the country prex when calling a foreign •
country.
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some les or •
save the les in the phone contacts (i.e. your professional or personal
directories).
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability.•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in •
"Voicemail number".
Try later if the network is busy.•
I am unable to send and receive MMS
Check your phone memory availability as it might be full.•
Contact your network operator to check service availability and check •
MMS parameters.
Verify the server centre number or your MMS prole with your operator.•
The server centre may be swamped, try again later.•
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key).
I am unable to download new les
Make sure there is sufcient phone memory for your download.•
Select the microSD card as the location to store downloaded les.•
Check your subscription status with your operator.•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other •
users.
Make sure that the two phones are within Bluetooth’s detection range.•
How to make your battery last longer
Make sure you follow the complete charge time (minimum 2.5 hours).•
After a partial charge, the battery level indicator may not be exact. Wait for •
at least 20 minutes after removing the charger to obtain an exact indication.
Switch on the backlight upon request.•
Extend the email auto-check interval for as long as possible.•
Update news and weather information on manual demand, or increase •
their auto-check interval.
Exit background-running applications if they are not being used for a long time.•
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.•
The phone will become warm following prolonged calls, game
playing, internet surng or running other complex applications.
This heating is a normal consequence of the CPU handling excessive •
data. Ending above actions will make your phone return to normal
temperatures.
* Please note that to avoid distractions, while the headphone jack is
being used, the vibration mechanism is temporarily disabled.
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