FAQ For A30 (A576RW) i. Basic Setting 1. How can I set up my Alcatel device when I turn it on for the first time? The first time you turn on the phone, you will see a welcome screen. You can start to set up your phone by following the instructions. A series of screens will lead you through the setup process. You also have the option to skip some steps during the process. You can set screen lock to prevent others from using this phone without your permission.
2. How can I change the language of the device? Change language of your phone by accessing into main menu -> “Settings” -> “Language & input” -> “Language” -> Add a language-> Choose the language that you want to add. ->Press and drag the language to the top to set.
3. How can I check the IMEI number of my Alcatel device? You can check the IMEI information from the IMEI label which was stuck to the battery jar or battery cover, or by touching *#06# in dial keypad, or by going to main menu -> “Settings” -> “About phone” -> “Status” -> “IMEI information”.
4. How can I check the device’s system version, model number, Android version, Baseband version, and Kernel version? You can check the information by accessing into menu -> “Settings” -> “About phone”. 5. How can I make a screenshot? Users can share what's on their screens more easily by taking screenshots. Hardware buttons let them snap a screenshot and store it locally. Afterward, they can view, edit, and share the screen shot in Gallery or a similar app.
ii. Home screen 7. How do I interact with status bar? Its icon appears on the top of the screen when you receive a notification. You may also hear a sound notice depending on your sound setting. With the notification bar, you can: 1) See your notifications by swiping your finger down from the top of the screen. 2) Respond to a notification by touching it. 3) Dismiss a notification bar by swipe it sideways.
9. How do I add new apps or widgets on the Home screen? To add new applications on the Home screen, touch the menu icon , you will see all the applications. Long-press and drag an application to your desired screen. To add new widgets to the Home screen, long press the Home screen that’s not occupied, touch icon “WIDGETS”, you will see all the widgets at the bottom. Touch and drag a widget to your desired screen.
10. How do I change the wallpaper? You can set wallpaper by accessing menu-> “Settings” -> “Display” -> “Wallpaper”. Select a wallpaper source from “Gallery/Live wallpapers/Photos/Wallpapers”, select wallpaper as you like and touch “Set wallpaper” at the top. 11. How do I set screen lock? In order to protect your personal information, you can adjust your phone’s lock settings by pressing “Menu” key at Home screen -> “Settings” -> “Lock screen” ->Touch the type of lock that you prefer.
security, starting with “None” and “Swipe”, which provide no security. iii. Phone call 12. How can I answer or divert a call? The incoming call screen will open when you receive a phone call. It shows caller ID and any additional information about the caller that you have saved in People app. If there‘s any call missed, you will get a notice from notification bar or you can check all incoming call records in the call log tab of Phone app. Touch to answer Touch to reject 13.
There’re 2 ways to silence the ringer before answering the call. Way 1: Press the Volume Up/Down button on the side of your device. Way 2：Enable Gesture function by going to menu-> “Settings”-> “Gestures” -> activate “Turn over to mute”, then you can mute incoming calls by turning the phone over when a call is coming. 14. How can I hold and answer another call? During a call, you can use some buttons near the bottom of the screen Switch to the dialer.
Switch to the dialer. Control the audio output Mute your microphone Put the other party on hold Switch to another call in process Then select to add another call How to make a three way calling/ conference call? You can do like this, 1) Call the first person 2) Touch then select “Add call” (this function may under menu according to the different phones), then you can choose the third person you want to call.
Control the audio output Mute your microphone Put the other party on hold Switch to another call in process Then select to add another call 18. How can I listen to voicemail? When you have a new voicemail message, the voicemail icon appears in the notification bar. Swipe down the status bar and touch it to view your notifications.
It means your contacts are always available even if you lose your phone, switch to a new phone or use a desktop computer. To get your phone numbers and contacts information to your Google Account, you have several options. a. Import your contacts directly into your Google Account. 1) Install the SIM card with your contacts on it in your new phone 2) Touch “Contacts” app 3) Touch “ADD ACCOUNT”. 4) Touch Google 5) Sign in a Google account.
3) Touch “Phone ringtone”, you will see a list of ringtones 4) Touch a ringtone to select and hear it. 5) Touch “OK” to confirm your final selection. b. Change volume for incoming calls 1) Touch “Settings” icon from Home screen or under main menu. 2) Touch “Sound”. 3) You will see a Volume Bar. Please drag to adjust the volume. 23. How can I change ringtone to vibration? To activate Vibrate, press the down volume key until you feel the phone vibrate. To resume normal ringtone, press the up volume key.
3) Touch “Use as ringtone”. Your ringtone will be changed. 25. How can I change the ringtone of the alarm? Follow below steps to change the ringtone of alarm. Touch and open “Clock” app.
Touch ringtone, then a list of ringtone appears. Touch a ringtone to select and hear it. 26. How can I adjust the volume of media, alarm and ring quickly? Press the volume down key and touch the arrow. You will see the Volume bar of each sound. Drag the slider to your preferred volume.
27. How can I set priority interruptions? 1) Touch “Settings” icon from the Home screen or under main menu. 2) Touch “Sound”. 3) Touch “Do not disturb” You can set priority interruptions by checking Events and reminders/Calls/Messages. You can also set interruptions mode when calls and notifications arrive.
vi. Message 28. How can I add an attachment in an MMS? You can set message limit for MMS as following steps. 1) Open “Messaging” app. 2) Touch “Menu” key. 3) Touch “Settings”. 4) Touch “Multimedia message (MMS)”. 5) Touch “Size limit” 6) Choose a size limit.
Way1: 1) Touch to open the message that you want to delete. 2) Touch and hold it for seconds. 3) Select “Delete” on the pop-up list 4) Touch “DELETE” in the warning window You can follow below steps to delete a conversation. 1) Touch to open the “Messaging” app, you will see all the conversation list 2) Touch and hold a conversation that you want to delete until a trash can icon appears at the top right of screen.
1) When you open up the app draw, you can easily switch between the apps that are running with just a tap of your finger. 2) Also ,you can drag left or right with your finger to kill the task. 3) Touch to kill all the task. 33. How can I use split screen? 1) Touch the Menu key in the bottom right corner of screen, the recently used applications appear. 2) Drag one of the applications to the top to use split screen.
3) You can also double click the menu key to jump the last opening app. 34. How can I connect to a mobile network? It depends on your carrier and service plan; your phone may connect automatically to your carrier’s available data network. Or you may need to insert a SIM card or configure details for a specific carrier. Usually, your mobile network settings allow you to adjust several aspects of your phone uses mobile data.
to turn on the data access; you can’t adjust mobile network settings when Airplane mode is selected. 35. How does my phone connect to a Wi-Fi network? Wi-Fi is a wireless networking technology that can provide internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings. To use Wi-Fi, you need to connect to a wireless access point, or “hotspot”. Some hotspots are open and you can connect to them easily.
You can also turn on Bluetooth from the Quick settings. Touch the indicator icon area and drag it downwards with two fingers. You can turn Bluetooth on or off. 37. How can I change the name of my Bluetooth? You can follow below steps to rename the Bluetooth. 1) Touch “Settings” 2) Touch “Bluetooth” *Make sure the Bluetooth is turned on 3) Touch Menu key in the top right corner of screen 4) Touch “Rename this device” Type the name you want and press “Rename” to save.
38. How can I configure or unpair a Bluetooth device? Some Bluetooth devices have multiple profiles. Profiles can include the ability to transmit your conversations, play music in stereo, or transfer files or other data. You can select which profiles you want to use with your phone. You can also change the name of the Bluetooth device. You can follow below steps to unpair a Bluetooth device.
More settings Touch to turn on/off flash Touch to switch between main camera and front camera. Touch to take pictures 40. Where can I check my photos? You can check your photos by visiting the Gallery app. Photos can be sort by moments or albums. x. Music & Video 41. How can I stop the music that is playing? You can stop the playing music by swiping down the notification bar, touch icon to stop the music.
which all songs are classified: Songs, Albums, Artists, Playlists and Genres. Choose the music you want to listen to and touch it to play. 43. How can I create a new play list? Follow these steps to create a new play list. 1) Touch “Music” app from home or under main menu. 2) Touch , then a list of options appears 3) Touch “Add to playlist” 4) You can choose to add in current playlist or to create a new one. 5) If you want to create a new playlist, enter the name in the open window and touch “Save”.
useful for work email. It means you can check your work email with your device. You never have to worry about missing any important emails. 1) Touch “Email” App to open it. An email setup wizard will guide you through the steps to set up an email account. 2) Enter the email address and touch MANUAL SETUP to choose the type of your account and then enter your password to sign in. 3) Or you can touch next icon to enter the password of the account you want to set up.
45. How can I perform a factory reset on my phone? You can follow below steps to reset your phone in the boot status. 1) Go to “Settings” 2) Touch “Backup & reset” 3) Touch “Factory data reset” to start. 4) Touch “RESET PHONE” 5) Confirm your pattern/password if you had set lock screen before. 6) Choose “Reset”on the pop up window to start. Warning: this action will erase all your personal information and downloaded apps.
2) Press “volume” key to select “wipe data / factory reset” then press “power” key to confirm factory reset; 3) . Press “volume” key to select “Yes” then the press “power” key to confirm the deletion of all user data; 4) . Factory reset complete, press “volume” key to select “Reboot system now” then press “power” key to confirm. xiii.
How can I set up my SD card? Go to Settings ->Storage -> Press SET UP to continue->Choose your SD card use as portable storage or internal storage->ERASE & FORMAT. It can only be used on your device after formatting. 46. How can I transfer data from the internal storage to the SD card? Go to Settings -> Storage->SD Card, you can choose Format as internal to format this SD Card. After formatting, it can only be used on your device.
If you choose Move later, you can move data by going to Settings -> Storage -> SD card -> Migrate data.
After moving the data to the SD card, it will function as the device’s internal storage. Data such as downloads, music, pictures, etc. will be stored on the SD card by default. If you want to format SD card as portable after it has been set as internal in your device, go to Settings -> Storage -> SD card ->touch icon at the top right corner->Format as portable->Format. Device 47. How can I turn on USB debugging? To turn on the USB debugging, you can follow below steps.
3) When you see a warning that mentioned developer mode already turned on 4) Back to “Settings” again, you will find the “Developer options” 5) Activate “Developer options” 6) Activate “USB debugging”. 48. What should I do when I insert or remove SIM card? 1) Power off your device 2) Insert or remove your SIM card 3) Restart your device Note: Please don’t insert or remove your SIM card while your cell phone is power-on. Otherwise, you may damage the SIM card. Troubleshooting 49.
2. Close large power consumption applications, such as music , chatting applications, GPS application, 3D gaming, video streaming etc.; 3. Reduce the brightness of screen to lower the temperature 51. How can I connect my phone to a PC via USB cable? When your device connects to a PC, the device will ask you which mode you want to use. To transfer data between the device and computer, select Transfer files mode. This mode is used by default.
