Alcatel OmniPCX 4400 Alcatel 4035 - Attendant set
Alcatel OmniPCX 4400 Alcatel 4035 - Attendant set
WARNING : The availability of some of the features described in this manual (or the way in which they are accessed) may depend on the version or configuration of your system. If in doubt, consult your system administrator. This manual has been updated for version R3.1.
Summary Alcatel 4035 - Attendant set Note that the use of this products falls under the French regulation act of 1/6/78 relating to computer, files and freedom. Chapter 1 Presentation of the attendant set 1-1 General observations ........................................................................... 1-1 1-2 Add-on equipment ............................................................................... 1-2 1-3 Fixed function keys ................................................................
Alcatel 4035 - Attendant set 1-7-2 Attendant set in «unplugged» position ................................................... 1-10 1-7-3 During communications processing ........................................................ 1-10 1-7-3-1 Ordinary or enquiry call to an internal set 1-7-3-2 Call by an internal set 1-7-3-3 I/c external communication 1-7-3-4 O/g external communication 1-8 Dialling keypad ....................................................................................
Alcatel 4035 - Attendant set ....................................................................................... 2-23 2-1-3-3 By programmed key 2-1-4 Answering an ordinary call ...................................................................... 2-24 2-1-5 Routing an external I/C call to a free set ............................................... 2-26 2-1-5-1 Routing without presentation 2-1-5-2 Routing with presentation 2-1-6 Routing an external o/g call to a free set ....................
Alcatel 4035 - Attendant set Chapter 3 Management from the attendant set 3-1 Attendant set operation ...................................................................... 3-1-1 «ON/OFF» fixed key .................................................................................... 3-2 3-1-2 «AUTO» fixed key ......................................................................................... 3-3 3-1-2-1 Automatic connection 3-1-2-2 Manual answer 3-1-3 «» fixed key ...........................
Alcatel 4035 - Attendant set ........................................................................... 3-28 3-2-2-5 External abbreviated dialling 3-2-2-6 Mutual assistance between attendants 3-2-2-7 Charging 3-2-2-8 Installation status 3-2-2-9 Defective external line 3-2-2-10 Date - Time 3-2-2-11 Routing tables 3-2-2-12 Dect mobile set ............................................................ 3-29 .......................................................................................
Alcatel 4035 - Attendant set Overview The Alcatel 4035 UA 3G attendant set has been designed to offer: - easy use of the PBX services, - and minimum training requirements, resulting in fast hands-on operation. The attendant set combines the experience of Alcatel in the field of business telecommunications and the requirements expressed by numerous users. It offers additional interfaces for connecting a BRAILLE console and/or a computer terminal for use by a visually handicapped attendant.
Chapter 1 1-1 Presentation of the attendant set General observations The purpose of the attendant sets organised in groups is to ensure the routing of external calls and, where appropriate, to call the exterior on request from installation users.
Chapter 1 Presentation of the attendant set 4 Navigator key or downwards). ; this is used to scroll the dynamic keys labels pages or lines (upwards 5 Programmable key associated with a pictogram. 6 Dynamic function keys. 7 Alphanumeric display 2 lines x 40 characters. 8 «Hands free» microphone. 9 Alphabetical keyboard (call by name, programming of the individual repertory, of the minimessaging...). 10 Fixed function keys (system programmed). 11 Numbering keypad (12 keys). 12 Fixed keys.
Presentation of the attendant set 1-3 Fixed function keys Key Role SERVICE Activate «Service» operations (additionnal facilities/programming functions) AUTO ON/OFF Status of associated pictogram Unlit In normal service Change over to «SERVICE» mode from idle position Change over to «SERVICE» mode from a communication Unlit In normal service (manual connection) Change over to «Auto» mode (automatic connection) Unlit De-activation («Unplug» position) Normal («Plug in» position) Unlit No reserv
Chapter 1 Presentation of the attendant set 1-4 Programmable keys with pictograms 1-4-1 Description of the pictogram Each key has an associated pictogram divided into six icons which are activated according to the status of the function or resource programmed on this key. Synoptic of a fully activated pictogram: 1-4-2 .
Presentation of the attendant set - supervision of out-of-service trunks, - deletion of repertory number, - individual routing, - abbreviated dialling, - network/network connection with supervision, - call presentation1, - transfer with privilege.
Chapter 1 Presentation of the attendant set «Dynamic» keys are keys for which the function is defined by the system according to the current state of the facility or the programming in progress. They cannot be programmed by the user. Keys SK1 to SK5 are mainly used in telephone operation. The function is validated in the system when the label is displayed on the screen. The attendant can use it by pressing the key corresponding to the label.
Presentation of the attendant set 1-5-3 Operation of keys SK1 to SK5 1-5-3-1 Function key SK1 • With the label «Reseiz» displayed This label is displayed during an o/g call to the exterior, on transmission of the first digit of the external number. This function is used to renew the numbering on the same line: the system automatically carries out release and line seize and, on display of the trunk number, it is possible to start numbering again.
Chapter 1-5-3-3 1 Presentation of the attendant set Function key SK3 • With the label «OnHold» displayed This function is used to put the correspondent on hold until retrieved later. • With the label «Transf» displayed In enquiry call position, this function is used to transfer the first correspondent to the second. • With the label «CampOn» displayed This function is used to retrieve the correspondent routed.
Presentation of the attendant set 1-6 Call waiting LEDs The LED is used to indicate internal and external calls waiting on the attendant set via the following states: • Off No call is waiting on the attendant set. • On green There are normal waiting calls. • On red There are urgent and/or priority waiting calls. 1-7 Display and associated key The display comprises 2 lines of 40 alphanumeric characters.
Chapter 1-7-1 1 Presentation of the attendant set Attendant set in «plugged in» position and idle The screen shows the number of normal waiting calls and urgent waiting calls. Urgent waiting calls are calls waiting longer than 30 seconds. They concern both circuits and sets that are routed, calling or being called back or on ordinary hold.
Presentation of the attendant set • Conv The user answers the call. This status is also displayed if the user off-hooks before being rung (the user hears the hold music, indicating that the set is reserved by the attendant). • Busy.E The user is in an external communication (the busy level is not indicated). • Busy.I The user is in an internal communication (the busy level is not indicated). • Out of Service The user set is out of service (problem on the set, cable, equipment).
Chapter 1-7-3-3 1 Presentation of the attendant set I/c external communication After call answer, and whenever the attendant is in communication with the trunk, the screen will display the following information (from left to right): a. Trunk status • Conv The trunk is considered by the PBX as being in conversation. • Free The external correspondent has on-hooked and the PBX has received a release signal. b. The name of the trunk group to which the trunk belongs. c. 1-7-3-4 The number of the trunk.
Chapter 2 2-1 Attendant set facilities Main telephone facilities Reminder: The position of the label of each of the additional operating facilities (Beep, Call-back, Text, Entity, Disply, AbsMsg, Assoc), is not fixed at attendant set screen level, since, according to the rights and type of set of the called user, these labels may be displayed or not.
Chapter 2 Attendant set facilities After dialling the full repertory number of the called party, the display shows: Selection screen The first line gives information about the called users: Free indicates that the selected set is free. user gives the name and first name of the called party if known to the system. 3456 the internal repertory number of the called party. (cat) indicates the public network access category of the set.
Attendant set facilities Calling the user set will be activated by pressing the «Ring» key. The following is displayed: Call screen The user answers the call and the screen shows: Conversation screen From this status, the attendant controls the conversation and can release the communication by pressing the «Releas» key.
Chapter 2 Attendant set facilities Namely: Red led The «Camp On» and «Next» labels flash. If no other call is presented to the attendant set, pressing the «Next» key is also used to retrieve the call on hold. Otherwise, and if this call has priority on hold, pressing the «Campon» fixed key is used to retrieve the call from hold and the «Next» key the additional call.
Attendant set facilities The attendant dials the rest of the number. After dialling, the following is displayed: Selection screen in enquiry call Press the «Ring» key and called party answer. The following is displayed: Conversation screen in enquiry call Cancel the enquiry call (press the «EnqOff» key) and return to the first correspondent.
Chapter 2 Attendant set facilities ▼ Back and forth Back and forth is activated between sets 3456 and 7890. Starting from the conversation screen in enquiry call: Conversation screen in enquiry call Press the «Broker» key: correspondent 2 is automatically put on hold and receives the please wait music. Conversation screen with correspondent 1 2-6 3BA 19875 ENAA - Ed.
Attendant set facilities Press the «Broker» key: correspondent 1 is automatically put on hold and receives the please wait music. Conversation screen with correspondent 2 3 Back and forth transfer 1 release 2 cancel enquiry call 4 Conversation screen with correspondent 1 1. By pressing the «Transf» key, correspondent 1 is transferred to correspondent 2 and the attendant set returns to its idle position. 2.
Chapter 2 Attendant set facilities The recipient of the message is informed of its presence by the «message» LED which flashes. Consultation is not shown on the attendant set. Pressing the «Text» key in the «selection screen» displays the following screen: Message departure screen FixMsg to send a pre-programmed and complete message. PrgMsg to send a pre-programmed message to be completed by the attendant (date or time, for example). My Msg to send a message drafted completely by the attendant.
Attendant set facilities • Message to complete The attendant views the first of 8 messages to complete by pressing the «PrgMsg» key. Example: If the message is not appropriate, the attendant can select: Return to return to the message departure screen. Next to display the next message. Menu to return to the selection screen. The attendant has chosen to complete the message. Example: As soon as the message is complete («Sending»), the attendant presses the «Valid» key to confirm.
Chapter 2 Attendant set facilities If the length of the message exceeds 40 characters, the screen becomes: Valid To confirm and send the message displayed. Back to return to the message departure screen. Scroll to view the complete text of the message. ERASE to correct the value entered. Menu to return to the selection screen. Note: The pre-defined message texts can be modified by system management, which can also be used to create new texts.
Attendant set facilities 2-1-1-3 The set is forwarded to another set • The set is in immediate forwarding mode For example, set 3456 is forwarded to set 7890. After dialling the called party repertory number, the display shows: The display indicates that the set is in immediate forwarding to another set and gives the repertory number of the forwarding destination set. The use of the «Overid» key is used to activate the «Privileged access overide» facility so that the forwarded set can be called.
Chapter 2 Attendant set facilities The attendant is not yet informed of the set forwarding.
Attendant set facilities Access to the repertory is by pressing the « displayed, for example: » key and the various users programmed are If other screens are programmed, press the « » key in order to access these screens or the top line. By pressing one of the programmed keys, the associated number, 3456 for example, is displayed briefly: Numbering screen then: Selection screen From this screen, the procedure is the same as for the call of a free internal user.
Chapter 2 Attendant set facilities The attendant can select the called user: - either by name or part of the name, - or by name and first name, - or by initials. ▼ The attendant selects the called user by name As soon as the first letter of the name is entered (for example: D), the screen displays the following functions: The attendant can validate the choice as of the second character or wait and activate other letters.
Attendant set facilities If the display shows the user being searched for, pressing the «Apply» key activates the user numbering phase. The following is displayed: From this screen, the procedure is the same as for the call of a free internal user. Note: - If the list has more than 24 names, the screen shows: xx number between 25 and 48. Beyond this, the following message is displayed:«You have more than 48 responses!». Modify to modify the request and correct the value entered.
Chapter 2 - Attendant set facilities If there is no name in the list, the screen shows: Modify to return to the previous entry screen and modify the request. Cancel to return to idle position. ▼ The attendant selects the called user by initials As soon as the first letter of the initials is entered (for example: B), the screen displays the following functions: After entering the rest of the initials of the called user, the attendant validates this choice by pressing the «Init.» key.
Attendant set facilities Usually, abbreviated dialling is only used for external numbering. Once the analysis of the numbering has terminated, the rest of the operation is the same as for an ordinary call. 2-1-1-7 Call by programmed key When a key is programmed with the repertory number of a user (see § 3-1-3-2), pressing this key activates the display of the selection screen concerning this user. The rest of the operation is the same as for an ordinary call.
Chapter 2 Attendant set facilities By pressing the « » key, the following is displayed: Text used to leave a mini-message in text form (see § mini-messaging). Disply used to display a message directly on the screen of the called set (see § below). Entity used to display the entity of the called set (if an entity name is programmed by management). assoc used to call the associate of the called party set.
Attendant set facilities ▼ Single line set/multiline set (without resource remaining free) The user is in conversation with a correspondent. After dialling the repertory number of the called party, the display shows: The «Status» field indicates: - Busy.I if the set is internally busy, - Busy.E if the set is externally busy. The second line displays the functions which can be activated from this screen: Intrud to proceed with intrusion in the conversation. To exit, press the "IntOff" key.
Chapter 2-1-2-2 2 Attendant set facilities The set cannot be reached After dialling the repertory number of the called party (while programming the set, for example), the display shows: Pressing the «Releas» key releases the communication in progress and returns to idle position.
Attendant set facilities 2-1-3 External call 2-1-3-1 By prefix or access code After dialling the external access prefix, the display shows: Bundle is the name of the group of external lines. Pressing the «Releas» key lets release the current communication and return to idle position.
Chapter 2 Attendant set facilities When the external called party answers, the following is displayed, for example: Conversation screen Status indicates the status of the line selected. Bundle gives the name of the group of lines selected. 02 is the number of the line in the group. Pressing «OnHold» is used to put the external correspondent on hold.
Attendant set facilities When the external called party replies, the following is displayed: Conversation screen Pressing the «Transf» key is used to transfer the call to the user on hold (transfer on answer). By pressing the «EnqOff» key, the called correspondent is released and the following is displayed, for example: Pressing the «OnHold» key is used to put the first correspondent on hold.
Chapter 2-1-4 2 Attendant set facilities Answering an ordinary call ▼ The call is not a group call Calling an internal user or the public network is shown on the attendant set: - by a short cadenced ringing, - by the LED coming on green, - by the new value of the normal waiting calls counter, - by the display of the «Next» label.
Attendant set facilities Red led Normal wait = 0 Urgent wait = 1 Next The «Next» label flashes. Pressing the «Next» key puts the attendant in conversation: - with the calling user or trunk if it is the only one, - with the calling user or trunk with the longest waiting duration if there are several. The display shows: • for an internal user Status user repertory OnHold Entity (cat) Releas status indicates the status of the caller set.
Chapter 2 Attendant set facilities Pressing the «OnHold» key advances the communication: - either by a call to an internal user, - or by another call to the exterior. By pressing the «OnHold» key, the correspondent is put on hold. From this position, the attendant can activate an enquiry call to another set or release the communication in progress by pressing the «Releas» key.
Attendant set facilities After the selection, the following is displayed: Free EnqOff User Ring Repertory Transf CallBk Releas From this status, the attendant can proceed with: 2-1-5-1 - routing without presentation - routing with presentation. Routing without presentation By pressing the «Transf» key, the attendant exits conversation and returns the attendant set to idle position. The internal user is in call mode and the correspondent camps-on wait on the internal user.
Chapter 2-1-5-2 2 Attendant set facilities Routing with presentation By pressing the «Ring» key, the attendant puts the correspondent on hold and calls on the called party side. The following is displayed: Ring EnqOff user Broker Transf (cat) Repertory Releas CallBk The attendant remains in call mode and waits for the internal called party to answer. When the user off-hooks, the attendant presents the communication.
Attendant set facilities 2-1-7 Routing on busy set ▼ Multiline set After dialling the user set number, the following is displayed, for example: Busy EnqOff Bundle 02 Ring user 3456 Transf Intrud (cat) Releas The first line displays: Busy to indicate that the set has at least one resource free, The second line displays the functions which can be activated from this screen: EnqOff to cancel the routing in progress and return to conversation with the first correspondent.
Chapter 2 Attendant set facilities Pressing the «Ring» key displays the next screen: Ringin EnqOff Broker By pressing the « user 3456 Broker Transf (cat) CallBk Releas to carry out a back and forth between the correspondents.
Attendant set facilities 2-1-8 Routing in programmed conference The attendant who cannot be a participant in a programmed conference, can add a correspondent if the conference circuit is not saturated or reserve a conference circuit and add the various participants (7 maximum). Important : If the attendant is engaged in multiconference operations, he can no longer answer internal or external calls. The normal and urgent waiting calls are, however, updated.
Chapter 2 Attendant set facilities • Other participants The conference circuit being still reserved, the attendant dials in enquiry call mode the number of the following participant and activates his call. After the answer of the called user and by pressing the «Cfprog» key, he will connect the two users together. In the same way, the attendant adds the other participants to the conference.
Attendant set facilities 2-1-9 Answering a call-back request An authorised internal user can activate a call-back request to the attendant. If a call-back request is activated, the screen displays: Normal wait = 0 Urgent wait = 0 CallBk By pressing the «CallBk» key, the attendant sees the following displayed, for example: Free Delete user Ring 3456 Text (cat) Entity Releas By pressing the «Ring» key, the attendant activates the call to the user requesting call-back.
Chapter 2 Attendant set facilities Held the correspondent has been put on hold. Enquiry attendant call from an enquiry call. Parked the correspondent has been parked. Chained the call is a chained return. Control the correspondent is put on hold after a controlled release. Private private user who cannot be connected to the external network. Forward user forwarded to the attendant set. DND Do Not Disturb. Paging paging in progress.
Attendant set facilities ▼ Routing with chained extend Routing with chained extend allows the attendant to route a external communication to an internal user set. This communication will call-back on the attendant set when this user of this set on-hooks. In this way, the attendant can route the same call successively to several user sets.
Chapter 2 Attendant set facilities Pressing the «SERVICE» fixed key activates the associated pictogram the following screen: SERVICE and displays Conv correspondent Chain Charge OnHook FwdOp DTMF After pressing the «FwdOp» key, the following is displayed: Forwarding: EnqOff The attendant dials the call prefix of the attendant terminal to be destination of the call forwarding, without presentation. As soon as the number is complete, forwarding is activated automatically.
Attendant set facilities Pressing the «SERVICE» fixed key activates the associated pictogram the following screen: SERVICE and displays On pressing the «Chain» key, the routed correspondent waits for the selected set to answer. When the called party user answers, the attendant set automatically returns to its idle screen. When the internal set on-hooks, the attendant set is called back.
Chapter 2 Attendant set facilities Status Bundle OnHold Releas Dialling on the keypad of the called party set number: Status EnqOff user Ring Repertory Transf (cat) CallBk Releas Pressing the «SERVICE» fixed key activates the associated pictogram the following screen: SERVICE and displays On pressing the «Charge» key, the routed correspondent waits for the selected set to answer. When the called party user answers, the attendant set automatically returns to its idle screen.
Attendant set facilities The «Info» field indicates the number of the charged set. The «Charge» field indicates the cost or the number of charge units charged to the set. Note: The «Charge» key can be used in the case of routing with presentation or to busy set.
Chapter 2 Attendant set facilities Note: If the called party user doesn’t on-hook, the timer displays «Camp-On» label. Then, the attendant set is called back by the correspondent put on hold. When the internal set on-hooks, the attendant set is called back. The following is displayed: Red led Normal wait = 0 Urgent wait = 1 Next CampOn The «CampOn» and «Next» labels flash.
Attendant set facilities Pressing the «SERVICE» fixed key activates the associated pictogram the following screen: SERVICE and displays Conv correspondent Chain Charge OnHook FwdOp DTMF Pressing the «DTMF» key displays: «DTMF» and exits from the «Service» facility. The attendant dials the additional digits to be sent. These digits are displayed on the right of the screen. If the number dialled is greater than 10 digits, each subsequent digit is displayed in the 10th position.
Chapter 2 Attendant set facilities The remote set sends the conversation signalling: Status Bundle OnHold Releas Pressing the «SERVICE» fixed key activates the associated pictogram the following screen: SERVICE and displays Conv correspondent Chain The attendant presses the « Charge OnHook FwdOp DTMF » key to move onto the second screen: Conv correspondent Pulse TBR TrfOff Pressing the «Pulse» key displays: «Decadic» and exits from the «Service» facility.
Attendant set facilities 2-2-8 Transmission of a calibrated cut-off (flashing) Reminder: This facility is not taken in account on an ISDN trunk group. ▼ Implementation This facility lets the attendant activate at the remote PBX end: - call-back by a register for acceptance of the numbering by a suffix, - a service operation (remote attendant intervention). The attendant carries out an o/g call: - by prefix or access code, - by abbreviated dialling, - by programmed key.
Chapter 2 Attendant set facilities Pressing the «SERVICE» fixed key, followed by the «TBR» key exits the facility and displays the following screen: Status Bundle OnHold 2-2-9 Releas Temporary suppression of automatic transfer ▼ Implementation The attendant is in conversation with a correspondent.
Chapter 3 Management from the attendant set ▼ Implementation On attendant set power-up, the set is inhibited («Unplugged» position). The status of the group to which the set belongs (see § 3-2-2-1) is displayed on the screen. To be operational, the attendant set must be changed over to «normal service» («Plugged in» position). For this, press the «ON/OFF» fixed key (see § 3-1-1).
Chapter 3 Management from the attendant set 3-1 Attendant set operation 3-1-1 «ON/OFF» fixed key This key is used to activate the attendant set and switch it to the mode in force for the group. If it is the first attendant set to be brought into service, it validates «Day service» for the whole group.
Management from the attendant set Example: Normal wait = 0 Night Urgent wait = 0 The screen indicates that the group is in «Night mode» and that this attendant set can continue to service the different calls received. On pressing the «ON/OFF» fixed key again, the screen displays: Please confirm... Yes No The pictogram associated to «ON/OFF» key is unlit.
Chapter 3-1-2-2 3 Management from the attendant set Manual answer When this key is pressed again, the segments of the associated pictogram go out and «Manual connection» is displayed. The attendant set returns to its idle screen either automatically after a timer, or by a forced return by pressing the « » fixed key. This operating mode queues the calls in a waiting queue as and when they arrive. Attendant intervention is required to take a call.
Management from the attendant set On pressing the « [ i ] » fixed key, the initial menu is displayed: You're in Guide mode Prog programming: - call m elody - display contrast - individual directory - programmable keys WhoAmI attendant set identity AttGp? Lang Issue language software version attendant group number group call number Initial menu Prog is intended for programming the environment of the attendant set. WhoAml is used to display the identity of the attendant set.
Chapter 3-1-3-2 3 Management from the attendant set Programming the attendant set Pressing the «Prog» key provides access to the following sub-menus: Extn programming mode Melody Keys Cntrst individual repertory call ringing melody programming display contrast Melody to set the call ringing melody and its volume level on the attendant set. Keys to program the keys and individual repertory. Cntrst to adjust the display contrast.
Management from the attendant set ▼ Programming the individual repertory On pressing the « [ i ] » fixed key, followed by «Prog» and «Keys» keys, the screen displays: Initial menu On pressing the « The « » key, the second screen is displayed: » identifiers flash to indicate that it involves additional screens. By pressing the « » key, you can view 5 successive screens before returning to the initial screen.
Chapter 3 Management from the attendant set On pressing the «Number» key, the following is displayed: The attendant can enter the number which will be assigned to this key. Example: Delete erases the number programmed. Back used to return to the initial screen. Apply confirms the number dialled and the screen displays: The attendant enters, via the alphabetical keyboard, the name associated with the number and confirms this by pressing the «Valid» key.
Management from the attendant set • Changing the content of a repertory key After pressing the key in question, the screen displays: Number used to change the number programmed. Delete erases all the programming for the key. Name used to change the «label» of the key. Back used to return to the initial screen. To change the user number and name, see § Programming.
Chapter 3 --- Management from the attendant set «empty» in the case of a key that is not programmed, or content of the key. On pressing the «Number» key, the following is displayed: The attendant can enter the number which will be assigned to this key. Example: Apply confirms the number dialled. Delete erases the number programmed. Back used to return to the initial screen.
Management from the attendant set ▼ Adjusting the contrast On pressing the « displayed: [ i ] » fixed key, followed by «Prog» and «Cntrst» keys, the following is Displ. used to adjust the display and the pictograms of the attendant set. Extern used to adjust the pictograms of the additional unit(s). Note: This screen is displayed if the set possesses one or more additional unit(s). Otherwise, only the following screen is displayed. - On pressing the «Displ.
Chapter 3-1-3-3 3 Management from the attendant set Identity of the attendant set Pressing the « attendant set: [ i ] » fixed key, followed by «WhoAml» key is used to display the identity of the att name is the identification of the attendant set. Call no is the prefix to dial in order to call the attendant set. (row) is the logical number of the attendant set at management level. Pressing the «Back» key is used to return to the initial menu.
Management from the attendant set On pressing the « F GB D SP P If the « [ i ] » fixed key, followed by «Lang» key, the screen displays: used to select another language for the displays. » symbol is shown on the right of the display, pressing the « » key is used to access other languages (NL, DK, I, A). After pressing the key for the language required (e.g.
Chapter 3-1-3-7 3 Management from the attendant set Programming the ringing cadence On pressing the « - [ i ] » fixed key, followed by « » and «TypMel» keys, the screen displays: st 1 case: the ringing is in normal mode The ring on the attendant set is programmed in normal mode (ringing starts on presentation of a call on the attendant set). - - 3-14 Withou used to delete the ring. Delay used to modify the signalling by entering a delay. Bip used to program a beep on call presentation.
Management from the attendant set Back - 3-1-3-8 is used to return to the initial menu. 4th case: the ringing is deleted Normal used to return to normal mode. Delay used to modify the signalling by entering a delay. Bip used to program a beep on call presentation. Back is used to return to the initial menu. Automatic transfer The «automatic transfer» function is used to route a call to a free user immediately after user numbering without the attendant carrying out the «transfer» operation.
Chapter 3-1-3-9 3 Management from the attendant set Autotest On pressing the « [ i ] » fixed key, followed by « «Selftest mode». » and «Test» keys, the screen displays: Then, after a short wait, all the characters are displayed, all the pictograms flash, the programmed ringing melody is played through the loudspeaker and the LED comes on. After a timer, the test terminates on its own and the attendant set returns to its idle position.
Management from the attendant set Pressing this key displays: «Trk grp reservation on», if at least 1 trunk group has been declared «reservable» and activates the associated pictogram: The attendant set returns to its idle screen either automatically after a timer, or by a forced return by pressing the « » fixed key. On pressing the « » fixed key again, the «ResOn» label is replaced by «ResOff» on the same key which is used to cancel automatic reservation of the trunk groups.
Chapter 3-2-1-3 3 Management from the attendant set Selective reservation or reservation cancellation ▼ SelRes/ResOff Pressing the «SelRes» key authorises reservation of one or more trunk groups. The display is as follows: Screen A The number of the trunk group to reserve is completed in the form of a 3 digit number entered via the keypad. Each digit entered replaces a «*» character. The modification takes place automatically after the last digit and activates the associated pictogram: .
Management from the attendant set The number of the trunk group to delete from reservation is completed in the form of a 3 digit number entered via the keypad, as above. After dialling the digits, the pictogram associated with the « » fixed key is de-activated and the following is displayed: Next used to start the procedure for cancelling the reservation of another trunk group over again (return to screen B). Back returns to the initial screen.
Chapter 3-2-2-1 3 Management from the attendant set Group status • Diagram Status Night Day Fwd1 Fwd2 Entity Pressing the «Status» key is used to modify the group operating mode from the attendant set. The following sub-menu is proposed: AC Group Status: - - Night Day Fwd1 Fwd2 Entity Menu The first line displays the current operating mode.
Management from the attendant set - On pressing the «Fwd 1» key, the attendant switches the group to «Forward1 mode» (the first line of the display shows: «Forward1»). After a timer or forced return by pressing the « to its idle screen with indication of the forwarding: - » fixed key, the attendant set returns On pressing the «Fwd2» key, the attendant switches the group to «Forward2 mode» (the first line of the display shows: «Forward2»).
Chapter 3-2-2-2 3 Management from the attendant set Adjusting the group call threshold Pressing the «Thresh» key is used to set the mutual assistance threshold for group calls. Pressing this key displays the programmed value on the screen: if the threshold is exceeded, the calls are redirected according to the «mutual assistance» function (if it is activated). After pressing the «Modify» key, the attendant enters a new value if necessary and the characters are displayed.
Management from the attendant set - Pressing the «Create» key provides access to the following display: «Give extension number:». After the first digit, the following is displayed, for example: When the repertory number is complete, the attendant confirms this number by pressing the «Apply» key. If the repertory number corresponds to a set that has already been created, the screen displays: Otherwise, the screen displays: Then select a profile from those proposed.
Chapter 3 Management from the attendant set Then, define the name and first name of the user: Enter the name of the user and press the «Valid» key. The following is displayed: Enter the first name of the user using the alphabetical keyboard and press the «Valid» key. Provided the name and first name have been validated, the following screen is displayed: 3-24 3BA 19875 ENAA - Ed.
Management from the attendant set By pressing the «Apply» key, the attendant validates the programming. If the programming is accepted, the screen displays: Back - used to return to the initial general screen. Pressing the «Modify» key is used to complete the repertory number of a set whose characteristics are to be modified. When the complete number has been entered, the screen displays: Name&F used to program the name and first name. Extn used to modify the type of set.
Chapter 3 Management from the attendant set If the deletion is accepted, the screen shows: Back 3-2-2-4 used to return to the initial screen. Categories • Diagram COS Featur Baring Charge Conect CstCtr Next Back Pressing the «COS» key provides the possibility of changing the cost centres of the users and the following categories: - operating, - network, - charging, - connection. After pressing the «COS» key, the screen displays: «Give extension number:».
Management from the attendant set Pressing the « » key provides access to the «Next» and «Back» functions. Featur modification of the operating category. Baring modification of the public network access category. Charge authorisation or inhibition of charging ticket output. Conect modification of the connection category. CstCtr modification of the cost centre. Next to move to the next set. Back to return to the initial menu.
Chapter 3 Management from the attendant set On pressing the «Conect» key, the following is displayed: Cursor position The attendant enters the new value (00 to 31). As soon as the second digit is received, the screen displays «Programming accepted». To exit, press the «Back» key. On pressing the «CstCtr» key, the following is displayed: Cursor position The attendant enters the new value. As soon as the last digit is received, the screen displays «Programming accepted». To exit, press the «Back» key.
Management from the attendant set Back return to the previous menu. After pressing the «Modify» key, the following is displayed: The first line displays: xxxx and yyyy name and number if already programmed. The second line gives the following keys: Name used to enter the name F.Name used to enter the first name Number used to enter the external number (seize prefix included). not mandatory.
Chapter 3 Management from the attendant set After pressing the «No» key, the following is displayed: After pressing the «Apply» key, the idle screen is displayed.
Management from the attendant set - On pressing the «Extn» key, the following is displayed: After entering the repertory number of the charged user (for example: 6632), the display shows the following possibilities: - Charge gives the cost/charge units since the last reset. Last$ gives the cost/charge units of the last user call. CallNb gives the number of calls made by this user. Reset erases the set counter after validation.
Chapter 3 . Management from the attendant set On pressing the «>Cost» key, the following is displayed: Modify modifies the existing value of the cost threshold. Apply validates the value of the cost threshold. Back used to return to the previous menu. Nota : If the PBX is managed in «Charge unit», then «Enter unit charge threshold» is displayed. After pressing the «Apply» key, return to the previous menu modified accordingly. Example: CostOf used to delete the filtering per cost threshold.
Management from the attendant set Example: TimeOf used to delete the filtering per duration threshold. The display indicates that the users contained in the list are put under surveillance if the duration of their communications exceeds the value entered. Note: - The filtering can concern a charging threshold rather than a cost threshold according to the system management. - The filtering can be activated by totalling the costs/charge units threshold and the duration threshold.
Chapter 3 Management from the attendant set Delete deletes the characters entered. Back used to return to the charging main menu. . On pressing the «Delete» key, the following is displayed: Cursor position The attendant enters the number of the set to be deleted from the existing list. «Delete» label is displayed. - Delete deletes the characters entered. Back used to return to the charging main menu. On pressing the «Report» key, the following, for example, is displayed: .
Management from the attendant set 3-2-2-8 Installation status By pressing the top of the « is displayed: » key, then on the key below the «NBSets» label, the following The first line displays: xxxxxx number of sets declared in the installation. yyyyyy number of sets declared with DOD. Pressing the «Back» key is used to return to the main menu.
Chapter 3 Management from the attendant set Date used to modify the date for the entire installation. Time used to modify the time for the entire installation. Back used to return to the initial screen. - On pressing the «Date» key, the screen displays the date programmed: The date can be modified as follows: - . enter via the number keypad 2 digits for the day, . enter via the number keypad 2 digits for the month, . enter via the number keypad 4 digits for the year.
Management from the attendant set - On pressing the «Consol» key, the following screen is displayed: Then, depending on the key pressed («Night», «Day», «Fwd1», «Fwd2», «NigSet»), the screen displays the first repertory number for the forwarding programmed for the mode selected: - Modify used to modify the forwarding repertory number, Back is used to return to the previous display.
Chapter 3 Management from the attendant set The attendant completes the entity number and validates this choice by pressing the «Apply» key. The screen displays: The rest of this screen is the same as the one described for the «Consol» key. 3-2-2-12 Dect mobile set • Overview Dect Dereg Regist Apply Apply Charge Perma. Apply Name Back Last$ Int-Vi Ext-Vi Apply Back F.Name Back Back CallNb Reset Apply Name Back Expiry Back Whom Apply Pari Inst Back Inst Back Back F.
Management from the attendant set Modify used to modify the characteristics of a Dect mobile set. Expiry used to list the Dect mobile sets that have reached their utilisation expiry date. Whom used to search for a Dect mobile set by its identification number (IPUI-N). PARI used to display the identification number of the PBX from which the Dect mobile set must communicate.
Chapter - 3 Management from the attendant set Internal visitor This facility is used to assign a mobile set to an external user for a pre-determinated period. Pressing the «Int-Vi» key displays: Cursor position After entering the number of the Dect mobile set to assign, pressing the «Apply» key displays: Name F.Name used to personalise the Dect mobile set. Categ. Expiry used to modify the utilisation expiry date for the Dect mobile set.
Management from the attendant set - External visitor Pressing the «Ext-Vi» key displays: Cursor position Apply after entering the identification number of the Dect mobile set, pressing this key is used to personalise this set (name, first name, category). Rubout used to erase the characters displayed. Back used to return to the previous menu.
Chapter 3 Management from the attendant set Pressing the «Charge» key displays the following: Charge used to display the total cost for the calls. Last$ used to display the cost of the last call. CallNb used to display the total number of calls. Reset used to reset the charging counters. ▼ Modification After entering the repertory number of the Dect mobile set to modify, press the «Apply» key to display the characteristics (name, first name, category) which can be managed.
Chapter 4 Key facilities programmable by system management ▼ Directory number supervision By this programming, pressing the key activates ringing directly on the user set. The pictogram is off if the user set is idle position and free. The pictogram : - « » indicates that the user is busy, - « » indicates that the user is in call mode to the attendant set, - « » indicates that the user is on hold.
Chapter 4 Key facilities programmable by system management Pressing the key connects the 2 trunks and the supervision is activated: the « » pictogram is on steady. Pressing the key again results in attendant intrusion with the intrude tone: the central segment of the « » pictogram flashes. Pressing the key again results in exit from intrusion » pictogram is on steady again. and restarts the supervision: the « Once the connection is released, the « » pictogram goes out.
Key facilities programmable by system management ▼ Call presentation This function is used to allocate the waiting queue operating mode. One or more traffic currents can be associated with one or more keys. By pressing a key, the attendant takes the waiting call with the highest priority from the traffic current(s) services by the key.
Chapter 4 Key facilities programmable by system management ▼ Programmable This function is used to allocate a set number, group number or trunk group number to the key. Pressing this key directly activates the call without numbering. Note: In the case of an external number whose format is not known, the attendant must use the «EndNum» key.
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