Alcatel OmniPCX Office Alcatel 4028/4029
First
User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4028/4029 range manufactured by Alcatel. Your 4028 (IP) / 4029 (digital) terminal has a new ergonomic layout for more effective communication. • Actions • Keypad Lift the receiver. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program 2ab 5 c jkl ef 3d mno 6 Numeric keypad. your telephone, Hang up. Alphabetic keypad.
How
Contents Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. 1.1 1.2 1.3 2. p. 9 p. 9 p. 9 p. 10 p. 10 p. 10 p. 10 p. 11 p. 11 p. 11 p. 11 p. 12 p. 12 6. Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between calls (Broker call). . . . . . . . . . . . . . . . .
Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the screen. Telephone Adjust the tilt of the screen Receiver Indicator light Forward icon: pressing the key next to this icon allows you to program or change the forward feature. • • Receiver connected. Appointment programmed. Silent mode enabled. Telephone locked.
1 Description of the screens Other Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator 1.1 is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key.
Description of the screens 1 1.2 Call management screen Date Incoming call icon 1.3 Application screen Date Time and status icon Time and status icon Tue 16 jan 2004 Call in progress icon Call holding icon Pop-up display of functions accessible while the call is taking place Application name Application screen Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.
Using your telephone 2 Other Making a call 2.1 5 ef bc 3d jkl 6 2a 5 dial the number for your call lift the receiver 3d 6 5 mn o OR OR number required lift the receiver 2.3 ef bc 3d 2a o mn jkl 6 Answering a call ef bc jkl 2a OR o mn 2.
Using your telephone 2 • If name is not OK: Activating the loudspeaker during a conversation (receiver lifted) Speaker 2.
Using your telephone 2 Call back on the last 10 number dialled: 2.8 Filtering calls using the voice mailbox pers. Main Redial OR This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him.
Using your telephone 2 2.12 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. ¤DTMF Paul in conversation you are in conversation with the destination number to activate The function is automatically cancelled when you hang up. 2.
During a call 3 Other Making a second call during a conversation 3.1 3.2 • A second correspondent is trying to call you: 10:30 h old menu main Answering a second call during a conversation info Paul Paul in conversation 5 ef bc 3d jkl 6 2a o mn Paul in conversation the first call is placed on hold you are in conversation with the destination number OR 5 you are in conversation with the destination number ef bc 3d jkl 6 2a 5 ef bc 3d jkl 6 o mn name or no.
During a call 3 Transferring a call 3.4 3.
During a call 3 3.7 Placing an outside call on hold (parking) 3.9 You can place an outside call on hold and recover the call on another telephone: Store a number pers.
Sharing 4 Other 4.1 Receiving supervised call ringing 4.4 pers. Main To receive the special ringing for calls to another number: Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • If the telephone ringing is in your own pick-up group: “Supervised call ringing” programmed key 4.
Sharing 4 4.5 Answering briefly in place of the operator Outside calls to the operator will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the same time as the switchboard “Operator help” programmed key • Calls to the switchboard: Calling an internal correspondent on his/her pager 4.
Sharing 4 4.10 Sending a written message to an internal correspondent Text bc 3d jkl 6 2a 5 Sending a copy of a voice message 4.11 ef Voice OR o mn 5 enter the first letters of the last name dial the number to be called Display shows the number of new and old messages select the message to be sent enter the no.
Sharing 4 Sending a recorded message to a number/a distribution list 4.12 Voice 5 ef bc 3d jkl 6 2a Send o mn personal code 5 ef bc 3d jkl 6 2a Add OR o mn correspondent’s name or list name (00 to 50) dial party’s No. or list No. (00 to 50) Voice mail Ready to record other correspondents if necessary confirm Record start message recording Voice mail recording Stop recording OR end recording Listen OR replay message 4.
Keeping in touch 5 Other Selecting calls to be diverted 5.1 Forwarding your calls to your voice message service 5.3 When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. Immed»VM diversion is acknowledged Forward Div: Ext/Loc ExtLoc select the type of Out/Int call type of call diverted is displayed When you return, review your recorded messages 5.4 Perso Assist:OFF Choice OR Div: Ext / Loc The light indicates that messages have been received.
Keeping in touch 5 5.6 Personal assistant: reaching you with one number only Custo Assist 5.8 Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” function.
Keeping in touch 5 5.11 Cancelling all diversions 5.14 Do not disturb You can make your terminal temporarily unavailable for all calls. Cancl» OR Program another type of forwarding, if desired OR DND 'cancel all diversions' programmed key 5.12 diversion is acknowledged OR 'do not disturb' programmed key Cancelling a specific diversion Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call.
Keeping in touch 5 • The 27 standard messages are shown below: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the secretary I will call back at _:_ (*) Use paging Please fetch your fax Please fetch your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 15 16 17 18 19 20 21 22 23 24 25 26 27 (*) Meeting on ___ (*) Meeting on ___ at _:_ (*) Out for a while Absent
Managing your charges 6 • At the end of the call, you are called back and you can: Other 1. Read information concerning call (cost, duration, number of units...). Charging your calls directly to business accounts 6.1 OK You can charge the cost of your outside calls to business account numbers.
Programming your telephone 7 Other Initializing your voice mailbox 7.1 Modifying your personal code 7.3 Your personal code is used to access your voice mailbox and to lock your telephone. Enter your personal code, then record your name following the voice guide instructions Light flashes Custo My options Passwd reach the 'Menu' page Your personal code is used to access your voice mailbox and to lock your telephone.
Programming your telephone 7 T Activate/deactivate silent mode: 7.6 Silent On Selecting the welcome page Off This function is used to choose the page displayed by default on the telephone. to activate to deactivate apply your choice Custo T Activate/disable meeting mode (progressive ringing): Progress. On My options Homepage Off Choice to activate to deactivate apply your choice T Activate/deactivate discreet ring mode: Beeps select the default page (consecutive presses) On Off 7.
Programming your telephone 7 Programming an appointment reminder 7.9 7.11 You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).
Programming your telephone 7 7.14 Activating/deactivating 'forced headset' mode 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver.
Compliance howtoc Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4028/4029 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer. This equipement has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
