Operation Manual

77 78

I am unable to send and receive MMS

• Check your phone memory availability as it might be full

• Contact your network operator to check service availability and check MMS

parameters

• Verify the server centre number or your MMS profile with your operator

• The server centre may be swamped, try again later

The flickering icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of

them or archive them in the phone memory

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key)

I am unable to connect my phone to my computer

• Install ALCATEL ONETOUCH PC suite first of all

• Check that your computer meets the requirements for ALCATEL

ONETOUCH PC Suite installation

• Make sure that you’re using the right cable from the box

I am unable to download new files

• Make sure there is sufficient phone memory for your download

• Select the microSD card as the location to store downloaded files

• Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible to other

users

• Make sure that the two phones are within Bluetooth’s detection range

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)

• After a partial charge, the battery level indicator may not be exact. Wait for

at least 20 minutes after removing the charger to obtain an exact indication

• Switch on the backlight upon request

• Deactivate Bluetooth when not in use

ALCATEL is a trademark of Alcatel-Lucent

and used under license by

TCT Mobile Limited.

TCT Mobile Limited reserves

the right to alter material or technical

specification without prior notice.

English - CJA27T0ALAAA