User guide

v The data being processed is “current”: the UBA has caught up to the
wall-clock time as much as is possible, and no backlog of data is being
processed.
Accounting
Accounting metric data is collected by the routers into files. These files are
retrieved by the SAM server, and read into its database. To get this data,
the accounting and file policies must be configured on the SAM server and
distributed to the routers. Accounting data is the data collected for
services. For more information about accounting data, see “Configure the
SAM accounting and polling statistics” on page 58.
Availability data
The availability data is collected from the SAM Server and is converted
into CSV datafile records. This CSV datafile records are then picked by the
UBAs.
The Alcatel-Lucent 5620 SAM LogToFile Technology Pack uses the following syntax
for metric-data file names:
proviso<type of Class>_<date>_<time>_<collector number>.csv
type of Class = Performance, Accounting
date = yyyy.mm.dd
time = Hour.Minutes.Seconds
Collector = 100, 101
Note: 100 and 101 are the default values. However, you can change this value.
Here is an example file name for a metric-data file:
provisoPerformance_2013.02.25-01.00.00_100.csv
provisoAccounting_2013.02.25-01.05.00_101.csv
SAM metrics do not display in the Alcatel-Lucent 5620 SAM
Client GUI
The SAM server administrator uses the Alcatel-Lucent 5620 SAM Client GUI to
display metrics for the different objects (for example, services and network
elements) in a SAM network environment.
If SAM metrics do not display in the Alcatel-Lucent 5620 SAM Client GUI,
complete the following troubleshooting steps:
1. Enable the appropriate MIBs for the polled data.
2. Enable an accounting policy for the service data.
SAM metric files are empty or do not exist in the SAM server
Typically, SAM metric files are transferred to a directory, such as
/opt/5620sam/nms/server/xml_output, on the SAM server.
If the SAM metric files are empty (that is, the XML file has left and right angle
brackets with no data, and is 60 bytes or less), complete the following
troubleshooting steps:
1. Determine whether the absence of data is because there are no inventory
elements and subelements from which to receive metrics.
2. Ensure that you enabled the appropriate MIBs for polled data.
3. Ensure that you enabled an accounting policy for service data.
4. Ensure that you have set your filter parameters correctly. For more information
about filter parameters, see “Specifying what inventory and metrics to collect”
on page 63.
74 Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 Technology Pack Installation and User Guide