User guide

v Technology Packs extend the Tivoli Netcool Performance Manager system with
service-ready reports for network operations, business development, and
customer viewing.
The following figure shows the different Tivoli Netcool Performance Manager
modules.
Tivoli Netcool Performance Manager documentation consists of the following:
v Release notes
v Configuration recommendations
v Installation and upgrade information
v User guides
v Technical notes
v Online help
The documentation is available for viewing and downloading on the information
center at http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/
com.ibm.tnpm.doc/welcome_tnpm.html.
Service Management Connect
Connect, learn, and share with Service Management professionals: product support
technical experts who provide their perspectives and expertise.
Access Network and Service Assurance community at https://www.ibm.com/
developerworks/servicemanagement/nsa/index.html. Use Service Management
Connect in the following ways:
v Become involved with transparent development, an ongoing, open engagement
between other users and IBM developers of Tivoli products. You can access early
designs, sprint demonstrations, product roadmaps, and prerelease code.
v Connect one-on-one with the experts to collaborate and network about Tivoli
and the Network and Service Assurance community.
v Read blogs to benefit from the expertise and experience of others.
v Use wikis and forums to collaborate with the broader user community.
Related information:
vi Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 Technology Pack Installation and User Guide