User guide

Upgrading the Alcatel-Lucent 5620 SAM LogToFile
2.2.0.0 Technology Pack to Alcatel-Lucent 5620 SAM
LogToFile 2.3.0.0.............54
Chapter 9. Setting up the
Alcatel-Lucent 5620 SAM servers to
support LogToFile ..........57
Install SAM on the primary and redundant servers 57
Synchronize the clocks...........57
Install the Alcatel-Lucent 5620 SAM Client GUI . . 57
Configure an OSS user account ........57
Configure the SAM accounting and polling statistics 58
Enable the MIBs for the SAM statistics classes . . 59
Setting up ping tests ...........60
Chapter 10. Modifying the collection
strategy ..............63
Specifying what inventory and metrics to collect . . 63
Configuring multiple UBA collectors instances. . 64
Changing the collection period for SAM statistics. . 66
General guidelines on changing the collection
period for SAM statistics .........66
List of classes that are enabled or disabled ....68
Disabling or enabling a class .......71
Chapter 11. Troubleshooting
Alcatel-Lucent 5620 SAM LogToFile
Technology Pack ..........73
Specifying parameter values .........73
Inventory issues .............73
Metric data collection issues ........73
General Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0
Technology Pack issue ...........76
Data for Near End Unavailable (per second)
metric is not calculated correctly ......76
General Alcatel-Lucent 5620 SAM LogToFile 2.2.0.0
Technology Pack issues ..........77
Data for the Inbound Errors might not be
displayed ..............77
SAM server generates the XML file that contains
more than one datapoint .........77
The description property is not updated in the
Resource Editor ............77
SQL error occurs during the Fulldump process 77
The subelement time changes on several
unexpected occasions ..........78
Subelement state is not updated to OFF when
you change the SAP Ingress or Egress Policy . . 78
Synchronize the time on the IBM InfoSphere
Information server and the SAM server ....78
Data is not displayed properly in the Volume
and Utilization report ..........78
Partitioning must be done at the element level . 79
The CSV file name changes when you map
another class that does not correspond to its
collector ..............79
The OAM data exists at the SAM server but is
not transferred to DataStage ........79
General IBM InfoSphere Information Server related
issues ................81
Troubleshooting IBM InfoSphere Information
Server installations ...........81
DataStage job stops running because of
insufficient buffer size ..........81
How to turn off the keepAlive message flag . . 81
Verifying that the ports are enabled for all the
components required for Alcatel-Lucent 5620
SAM LogToFile 2.3.0.0 Technology Pack ....82
Notices ..............83
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Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 Technology Pack Installation and User Guide