Troubleshooting guide

Contents
Alcatel-Lucent 5620 Service Aware Manager ix
5620 SAM
System Administrator Guide
Procedure 9-4 To perform an on-demand device backup, restore, or
configuration save.............................................................9-17
Procedure 9-5 To import an NE configuration backup........................9-18
Procedure 9-6 To export an NE configuration backup........................9-19
Procedure 9-7 To restore a device configuration backup other
than the most recent .........................................................9-19
Procedure 9-8 To perform a device backup on an OmniSwitch ............9-20
Procedure 9-9 To restore a configuration backup on an OmniSwitch .....9-21
Procedure 9-10 To certify or synchronize OmniSwitch software............9-22
Procedure 9-11 To configure an NE configuration rollback file
storage location ...............................................................9-22
Procedure 9-12 To create an NE configuration rollback rescue file........9-23
Procedure 9-13 To create NE configuration rollback checkpoint files .....9-24
Procedure 9-14 To configure scheduled checkpoint file creation ..........9-25
Procedure 9-15 To compare NE configuration rollback files.................9-25
Procedure 9-16 To revert to a previous NE configuration....................9-26
Procedure 9-17 To view NE configuration files ................................9-27
Procedure 9-18 To import device software image or description
files to the 5620 SAM database..............................................9-28
Procedure 9-19 To perform a soft reset of an IOM, IMM, or XCM ...........9-29
Procedure 9-20 To perform a hard reboot of an IOM or XCM................9-30
Procedure 9-21 To perform an ISSU or on-demand software
upgrade on a 7210 SAS, 7450 ESS, 7705 SAR, 7710 SR,
7750 MG, 7750 SR, or 7950 XRS .............................................9-31
Procedure 9-22 To upgrade the ISA-AA MDA software........................9-35
Procedure 9-23 To perform an on-demand software upgrade or
ISSU on an OmniSwitch ......................................................9-38
Procedure 9-24 To perform an ISSU on an OS 6400, OS 6850E, or
OS 6855 .........................................................................9-42
Procedure 9-25 To upgrade OS 6250SME and OS 6450 NE software
licenses for an Ethernet (Metro) role ......................................9-44
Procedure 9-26 To perform an on-demand software upgrade on a
9500 MPR or 9500 MPRe ......................................................9-46
Procedure 9-27 To schedule a software upgrade..............................9-47
Procedure 9-28 To manage scheduled software upgrades ...................9-48
Procedure 9-29 To activate a device software image ........................9-49
Procedure 9-30 To export a device software image from the
5620 SAM database to a file system ........................................9-50
Procedure 9-31 To monitor software upgrade status.........................9-50
Procedure 9-32 To view the deployment, backup/restore, or
software upgrade status of an NE ..........................................9-51
Procedure 9-33 To view the accounting statistics collection status
of an NE.........................................................................9-51
Procedure 9-34 To view the trap metrics information .......................9-52
Procedure 9-35 To view an NE file system using an FTP file browser......9-52
Procedure 9-36 To view an NE file system using an SSH file browser......9-54
Procedure 9-37 To troubleshoot a failed configuration deployment.......9-55
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01