Troubleshooting guide

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Contents

viii Alcatel-Lucent 5620 Service Aware Manager

5620 SAM

System Administrator Guide

8 — 5620 SAM system redundancy 8-1

8.1 5620 SAM system redundancy overview ............................................. 8-2

8.2 5620 SAM system redundancy models................................................ 8-2

Auxiliary server redundancy........................................................ 8-4

8.3 Redundancy functions .................................................................. 8-5

Server activity switches............................................................. 8-6

Database switchovers................................................................ 8-7

Database failovers ................................................................... 8-8

Re-establishing database redundancy............................................. 8-9

Automatic database realignment.................................................. 8-9

Redundancy function summary ...................................................8-10

8.4 Redundancy failure scenarios ........................................................8-12

Collocated system, primary station unreachable ..............................8-13

Distributed system, primary server unreachable...............................8-13

Distributed system, standby server unreachable...............................8-14

Distributed system, managed network unreachable by primary side.......8-14

Split complex ........................................................................8-15

8.5 Workflow to perform 5620 SAM system redundancy functions..................8-17

8.6 5620 SAM system redundancy procedures..........................................8-17

Procedure 8-1 To view the 5620 SAM system redundancy status ...........8-17

Procedure 8-2 To view the 5620 SAM auxiliary server status................8-20

Procedure 8-3 To perform a server activity switch ...........................8-21

Procedure 8-4 To configure 5620 SAM database switchover behavior .....8-22

Procedure 8-5 To perform a 5620 SAM database switchover using

the 5620 SAM client GUI......................................................8-23

Procedure 8-6 To perform a 5620 SAM database switchover using

a CLI script .....................................................................8-23

Procedure 8-7 To configure automatic database realignment ..............8-24

Procedure 8-8 To reinstantiate a redundant database using the

5620 SAM client GUI...........................................................8-26

Procedure 8-9 To reinstantiate a redundant database using a CLI

script ............................................................................8-27

9 — NE maintenance 9-1

9.1 NE maintenance overview ............................................................. 9-2

Managing NE deployments .......................................................... 9-2

Managing NE backups and restores ................................................ 9-3

Managing NE software upgrades ................................................... 9-3

Managing NE configuration rollbacks.............................................. 9-5

NE file system browsing............................................................. 9-6

Sample deployment policy configuration......................................... 9-6

Sample backup/restore policy configuration .................................... 9-7

9.2 Workflow to perform NE maintenance............................................... 9-9

9.3 Workflow to configure NE configuration rollback.................................9-11

9.4 Workflow to perform a software upgrade on a 7210 SAS, 7450 ESS,

7705 SAR, 7710 SR, 7750 MG, 7750 SR, 7950 XRS, or OmniSwitch.......9-11

9.5 Workflow to perform a 9500 MPR or 9500 MPRe software upgrade ............9-12

9.6 NE maintenance procedures..........................................................9-13

Procedure 9-1 To configure a software upgrade policy ......................9-13

Procedure 9-2 To configure the 5620 SAM deployment policy ..............9-15

Procedure 9-3 To create a device backup policy..............................9-15

Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01