Troubleshooting guide

2 — 5620 SAM user security
2-46 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
9 Modify the client configuration, if required.
i Log in to a 5620 SAM single-user client or client delegate server station.
ii Open a console window.
iii Navigate to the client configuration directory, typically
/opt/5620sam/client/nms/config on RHEL, and
C:\5620sam\client\nms\config on Windows.
iv Open the nms-client.xml file using a text editor.
v Configure the autoRefreshInterval parameter.
vi Save and close the nms-client.xml file.
vii Repeat steps 7 and 8 to restart the main server.
10 Close the console windows and form. See the 5620 SAM User Guide to monitor the
Task Manager.
Procedure 2-38 To export all workspaces and local tab preferences
You can export all workspaces and local tab preferences from an existing 5620 SAM
server to a specified directory.
1 Choose Administration→Security→5620 SAM User Security from the 5620 SAM
main menu. The 5620 SAM User Security - Security Management (Edit) form opens.
2 Click Settings and choose Export All. The Export Directory window opens.
3 Specify the export directory, or create a directory or folder, and click Save. All
the workspaces and local tab preferences are exported to the specified directory.
If the directory exists, a dialog box appears.
4 Click Yes to overwrite all the workspaces and local tab preferences saved in the
existing directory.
5 Close the form.
Note 1 — If you log in to a RHEL client delegate server station, you
must log in as the samadmin user.
Note 2 — If you log in to a single-user client station, you must log in as
the user who installed the client, or as a local administrator.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01