Troubleshooting guide

2 — 5620 SAM user security
Alcatel-Lucent 5620 Service Aware Manager 2-39
5620 SAM
System Administrator Guide
1 Log in as the samadmin user on the main server station.
2 Open a console window.
3 Navigate to the /opt/5620sam/server/nms/bin directory.
4 Enter the following to import the LDAP server SSL certificate to the 5620 SAM
keystore:
bash$ ./nmsserver.bash add_to_keystore IP_address port ↵
where
IP_address is the remote LDAP server IP address
port is the required LDAP server port
The script prompts you for the keystore alias.
5 Press ↵ to accept the default.
The script prompts you for the keystore password.
6 Enter the keystore password that you specified when you enabled SSL in the
5620 SAM system.
The 5620 SAM imports the certificate to the keystore.
7 Restart the main server.
i Enter the following:
bash$ ./nmsserver.bash force_restart ↵
ii If you are restarting the standby main server in a redundant system, enter
the following to display the server status:
bash$ ./nmsserver.bash -s nms_status ↵
The command returns server status information.
Do not proceed to the next step until the command returns the following,
which means that the main server is completely started.
Note 1 — SSL must be enabled in the 5620 SAM system, as described in
the 5620 SAM | 5650 CPAM Installation and Upgrade Guide.
Note 2 — The remote LDAP server must be operational and accessible
to the 5620 SAM system when you perform the procedure.
Note 3 — In a redundant 5620 SAM system, you must perform the
procedure first on the standby main server.
Note — When you restart the primary main server in a redundant
system, a server activity switch occurs, and the standby main server
assumes the primary role.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01