Troubleshooting guide

2 — 5620 SAM user security
2-34 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
5 To close a GUI client session, select a session in the list and click Close Session.
6 Close the form.
Procedure 2-27 To disconnect a 5620 SAM-O JMS client connection
or remove a durable subscription
1 Using an account with an assigned security scope of command role, choose
Administration→Security→5620 SAM User Security from the 5620 SAM main menu.
The 5620 SAM User Security - Security Management (Edit) form opens.
2 Click on the Messaging Connections tab.
3 Specify a filter and click Search. A list of active 5620 SAM-O client connections
opens.
4 Select a connection in the list and perform one of the following:
a Click Close Connection to shut down the client connection.
b Click Remove Connection to shut down the client connection and remove the
durable subscription.
5 Click Yes. The action is performed.
If you choose Close Connection, the connection is terminated, but the 5620 SAM
server continues to store JMS messages for the session.
If you choose Remove Connection, the 5620 SAM server stops storing the JMS
messages for the session.
6 Close the form.
Note — Closing a 5620 SAM-O session has additional dependencies; see
Procedure 2-27 for more information.
Note — When you remove a durable subscription, the OSS client can
still attempt to connect to the 5620 SAM-O. You can prevent an OSS
client from attempting to connect by suspending the OSS user account.
See Procedure 2-19 for more information.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01