Troubleshooting guide

2 — 5620 SAM user security
Alcatel-Lucent 5620 Service Aware Manager 2-33
5620 SAM
System Administrator Guide
5 Navigate to the directory from which you need to assign a tab preference.
6 Click Open and click Yes. The assigned tab preferences overwrite the local tab
preferences of the selected users.
All affected users who currently have a client session opened, other than the
client session where the assign has been initiated, will receive a system-generated
text message informing them that their local tab preferences have been changed
and they should restart their 5620 SAM client or risk losing the changes.
The user can click on the reply button to reply to the message.
7 Close the forms.
Procedure 2-25 To send a broadcast message to 5620 SAM GUI users
You can send broadcast messages, for example, a maintenance notification, to some or
all active GUI users.
1 Using an account with an assigned security scope of command role, choose
Administration→Security→5620 SAM User Security from the 5620 SAM main menu.
The 5620 SAM User Security - Security Management (Edit) form opens.
2 Click on the Sessions tab.
3 Select the required client session and click Text Message. The Text Message form
opens.
4 Enter a message in the Text Message form and click Send.
5 Close the form.
Procedure 2-26 To view and manage active 5620 SAM client sessions
1 Using an account with an assigned security scope of command role, choose
Administration→Security→5620 SAM User Security from the 5620 SAM main menu.
The 5620 SAM User Security - Security Management (Edit) form opens.
2 Click on the Sessions tab.
3 Specify a filter to create a filtered list of GUI or 5620 SAM-O JMS client sessions
and click Search. The active client sessions are listed.
4 Review the session information.
Note — Only a single user’s tab preferences can be in the specified
directory or an error message appears.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01