Troubleshooting guide

15 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 15-55
5620 SAM
System Administrator Guide
2 Set the Client Timeout (minutes) parameter to 0, which specifies no timeout.
Setting the parameter to 0 ensures that the 5620 SAM GUI client session does not
close because of user inactivity while the script execution is in progress.
3 Save your changes and close the form.
Configure a script bundle
4 Choose Tools→Scripts from the 5620 SAM main menu. The Scripts form opens.
5 Choose Script Bundle (Scripting) from the drop-down menu and click Search. A list
of script bundles is displayed.
6 If a subscriber instance deletion script bundle is listed, go to step 12.
7 Click Browse Examples. The Browse Examples of Scripts form opens.
8 Navigate to the required bundle example. The path is Script Bundle
Examples→Miscellaneous→Remove Inactive Residential Subscriber Instances
Bundle.
9 Select the bundle example and click Create Bundle. The Script Bundle (Create)
form opens.
10 Configure the Name parameter.
11 Save your changes and close the forms.
Execute the script bundle
12 Select the script bundle in the Scripts form and click Properties. The Script Bundle
(Edit) form opens.
13 Select Remove Residential Subscriber CTL and click Execute Script. The Execute
Script form opens.
14 Configure the parameter on the form to specify the number of days of inactivity
that qualify a residential subscriber instance for deletion.
15 Click Execute. The script execution begins.
While the script runs, a new item with an hourglass symbol is displayed in the
navigation panel on the left side of the form. When the script execution is
complete, the symbol changes to a green check mark.
16 Close all forms.
17 If required, restore the GUI client timeout to its original value.
Note — If the 5620 SAM forwards statistics or billing information to the
5670 RAM, ensure that the parameter value is greater than the billing
period in days to ensure that no inactive subscriber instances are
deleted before the billing occurs.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01