Troubleshooting guide

15 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 15-51
5620 SAM
System Administrator Guide
Stop main servers
1 Perform the following steps on each main server station to stop the main server
application.
i Log in to the main server station as the samadmin user.
ii Open a console window.
iii Enter the following:
bash$ cd /opt/5620sam/server/nms/bin ↵
iv Enter the following to stop the main server application:
bash$ ./nmsserver.bash stop ↵
v Enter the following to display the main server status:
bash$ ./nmsserver.bash appserver_status ↵
The command displays a status message.
vi The main server is stopped when the command displays the following status
message:
Application Server is stopped
If the command displays a different message, wait five minutes and return to
step 1v. Do not proceed to the next step until the server is stopped.
Install database
2 You can perform a 5620 SAM database import only on a station that has a newly
installed 5620 SAM database.
i If the station on which you are performing the import hosts a 5620 SAM
database that is not newly installed, uninstall the database, as described in
the 5620 SAM | 5650 CPAM Installation and Upgrade Guide.
ii If the station on which you are performing the import has no 5620 SAM
database installed, install a 5620 SAM database on the station, as described
in the 5620 SAM | 5650 CPAM Installation and Upgrade Guide.
Run database import script
3 Copy the exported database file set to the database station.
Note — In a redundant deployment, you must stop the standby main
server first.
Note 1 — The directory to which you copy the file set must contain no
other files.
Note 2 — The Oracle management user requires read access to the
database file set on the station.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01