Troubleshooting guide

15 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 15-47
5620 SAM
System Administrator Guide
Stop main servers
3 Perform the following steps on each main server station to stop the main server
application.
i Enter the following to switch to the samadmin user:
# su - samadmin ↵
ii Open a console window.
iii Enter the following:
bash$ cd /opt/5620sam/server/nms/bin ↵
iv Enter the following to stop the main server application:
bash$ ./nmsserver.bash stop ↵
v Enter the following to display the main server status:
bash$ ./nmsserver.bash appserver_status ↵
The command displays a status message.
vi The main server is stopped when the command displays the following status
message:
Application Server is stopped
If the command displays a different message, wait five minutes and return to
step 3v. Do not proceed to the next step until the server is stopped.
Run database export script
4 Log in to the 5620 SAM database station as the Oracle management user.
5 Open a console window.
6 If the directory that is to hold the database export file set does not exist, create
the directory.
Note — In a redundant deployment, you must stop the standby main
server first.
Note 1 — A 5620 SAM database export operation fails if the directory
that is to contain the exported database file set does not exist.
Note 2 — The directory must be a directory on the local file system.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01