Troubleshooting guide

15 — As required maintenance tasks
15-46 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
6 Close the console window when the reinstantiation is complete.
7 Open a 5620 SAM GUI client to verify that the 5620 SAM main servers and
databases are functional. The component status is displayed in the status bar.
15.9 5620 SAM database export and import
The following procedures describe how to export the 5620 SAM database to a file
set, and how to import an exported database file set on a database station. One or both
operations may be required, for example, when recommended by Alcatel-Lucent
technical support.
Procedure 15-25 To export a 5620 SAM database
Perform this procedure to export a 5620 SAM database to a file set.
You require the following user privileges:
• on each main server station:
• root
• samadmin
• on the standalone or primary database station:
• root
• Oracle management
General preparation
1 Clear all outstanding failed deployments. See the “To troubleshoot a failed
configuration deployment” procedure in the 5620 SAM System Administrator
Guide for information about how to clear a failed deployment.
2 Obtain the following 5620 SAM database information; in a redundant deployment,
you must obtain the primary database information.
• Oracle database instance name
• Oracle database user password
• Oracle SYS user password
Caution — A database export operation requires a shutdown of each
main server, which causes a network management outage. You must
perform this procedure only during a scheduled maintenance period.
Note — The passwords that you enter in this procedure are not
displayed.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01