Troubleshooting guide

15 — As required maintenance tasks
15-36 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
4 Perform the following steps to stop the standby 5620 SAM database:
i Log in to the standby database station as the root user.
ii Enter the following:
# cd /etc/rc3.d ↵
iii Enter the following to stop the Oracle proxy daemon:
# ./S965620SAMOracleProxyWrapper stop ↵
iv Enter the following to stop the 5620 SAM database daemon:
# ./S95db5620sam stop ↵
Do not proceed until the command displays the following text string:
Done
5 Uninstall the standby database. See the “To uninstall the 5620 SAM database
software” procedure in the 5620 SAM | 5650 CPAM Installation and Upgrade
Guide.
6 Perform the following steps to stop the primary 5620 SAM main server:
i Log in to the primary main server station as the samadmin user.
ii Open a console window and enter the following:
bash$ cd /opt/5620sam/server/nms/bin ↵
iii Enter the following to stop the 5620 SAM server software:
bash$ ./nmsserver.bash force_stop ↵
iv Enter the following to display the 5620 SAM server status:
bash$ ./nmsserver.bash appserver_status ↵
The command displays a status message.
Note 1 — Ensure that the Uninstall Oracle Software parameter on the
Uninstall Oracle Software panel is not selected. The Oracle software is
required for the restored database.
Note 2 — Do not perform the final step that describes removing files.
Note — The 5620 SAM server is stopped when the command displays
the following status message:
Application Server is stopped
If the command displays another message, wait five minutes and repeat
step 2 iv. Do not proceed to the next step until the server is stopped.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01