Troubleshooting guide

15 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 15-35
5620 SAM
System Administrator Guide
You require the following to perform this procedure:
• a 5620 SAM database backup file set from the same 5620 SAM release
• the 5620 SAM database installation utility used to create the database during
the most recent installation or upgrade
• the database name, database instance names, and the user names and
passwords specified during 5620 SAM database creation
• the user name and password of a 5620 SAM client account that has the admin
scope of command role
• the original file path of the database backup
• root user privileges on the main server and 5620 SAM database stations
• samadmin user privileges on the main server stations
• Oracle management user privileges on the 5620 SAM database stations
1 If the 5620 SAM database backup file set is on the primary database station, copy
the file set to another station for safekeeping.
2 Perform the following steps to stop the standby 5620 SAM main server.
i Log in to the standby main server station as the samadmin user.
ii Open a console window and enter the following:
bash$ cd /opt/5620sam/server/nms/bin ↵
iii Enter the following to stop the 5620 SAM server software:
bash$ ./nmsserver.bash force_stop ↵
iv Enter the following to display the 5620 SAM server status:
bash$ ./nmsserver.bash appserver_status ↵
The command displays a status message.
3 Perform the following steps to disable the standby 5620 SAM main server startup
daemon:
i Enter the following to switch to the root user:
# su ↵
ii Enter the following:
# cd /etc/init.d ↵
iii Enter the following:
# mv 5620SAMServerWrapper inactive.5620SAMServerWrapper ↵
Note — The 5620 SAM server is stopped when the command displays
the following status message:
Application Server is stopped
If the command displays another message, wait five minutes and repeat
step 2 iv. Do not proceed to the next step until the server is stopped.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01