Troubleshooting guide

15 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 15-15
5620 SAM
System Administrator Guide
Done
v Close the console window.
vi Log out of the database station.
11 Perform the following steps.
i Navigate to the /opt/5620sam/server/nms/bin directory on the main server
station.
ii Enter the following to restart the main server:
bash$ ./nmsserver.bash force_restart
iii Enter the following to display the server status:
bash$ ./nmsserver.bash -s nms_status
The command returns server status information.
If the main server is not completely started, the first line of status
information is the following:
Main Server is not ready...
The main server is completely started when the command returns the
following:
-- SAM Server is UP
12 Close the console windows.
13 Log out of the main server station.
Procedure 15-10 To change the Oracle SYS or database user
password in a redundant 5620 SAM system
Perform this procedure to change the password of a user associated with the 5620 SAM
database or Oracle functions in a redundant 5620 SAM system.
Caution — The procedure requires a restart of each 5620 SAM main
server, which is service-affecting. Perform the procedure only during a
scheduled maintenance period.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01