Troubleshooting guide

15 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 15-3
5620 SAM
System Administrator Guide
3 Perform the following steps to stop the main server, if it is running:
i Enter the following:
bash$ cd /opt/5620sam/server/nms/bin ↵
ii Enter the following to stop the main server application:
bash$ ./nmsserver.bash force_stop ↵
iii Enter the following to display the main server status:
bash$ ./nmsserver.bash appserver_status ↵
The command displays a status message.
iv The main server is stopped when the command displays the following status
message:
Application Server is stopped
If the command displays another message, repeat step 3 iii. Do not proceed
to the next step until the server is stopped.
4 Enter the following to switch to the root user:
bash$ su ↵
5 Navigate to the directory that contains the 5620 SAM installation software.
6 Enter the following:
# cd Linux ↵
7 Enter the following:
# ./ServerInstall_RHEL_R_r_revision.bin ↵
where
R_r is the release identifier, in the form MAJOR_minor
revision is the revision identifier, such as R1, R3, or another descriptor
The 5620 SAM server configuration utility opens, and displays the Introduction
panel.
8 Click Next. The Software License Agreement panel is displayed.
9 Select “I accept the terms of the License Agreement” and click Next. The Choose
Installation Type panel is displayed.
10 Select Main Server Configuration and click Next.
11 Click Next in each successive panel until the XML Output Directory panel is
displayed.
12 Click Install. The installer reconfigures the 5620 SAM server, and then displays the
Installing the Server as a Unix Daemon panel.
13 Click Next. The Installation Complete panel is displayed.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01