Troubleshooting guide

Alcatel-Lucent 5620 Service Aware Manager 15-1
5620 SAM
System Administrator Guide
15 — As required maintenance tasks
15.1 5620 SAM platform modification 15-2
15.2 Changing 5620 SAM passwords 15-11
15.3 Auxiliary server operation 15-20
15.4 Cflowd auxiliary server operation 15-21
15.5 Auxiliary database operation 15-22
15.6 Auxiliary database failure recovery 15-24
15.7 Backing up and restoring NE configuration files 15-25
15.8 Restoring and reinstantiating a 5620 SAM database 15-27
15.9 5620 SAM database export and import 15-46
15.10 Clearing inactive residential subscriber instances from the
5620 SAM database 15-54
15.11 Listing customer service information 15-56
15.12 Checking for duplicate service or resource names 15-57
15.13 Configuring the OLC state of equipment or services 15-58
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01