Troubleshooting guide

13 — Weekly maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 13-7
5620 SAM
System Administrator Guide
Procedure 13-4 To check scheduled device backup status
1 Choose Administration→NE Maintenance→Backup/Restore from the 5620 SAM
main menu. The Backup/Restore form opens.
2 Click on the Backup/Restore Status tab. The managed devices are listed and
backup and restore status information is displayed.
3 Select a device and click Properties. The NE Backup/Restore Status form opens.
4 View the information in the Backup Status panel. A Backup State other than
Successful may indicate a communication problem or a backup policy
configuration error.
5 Ensure that the device configuration file and the associated index file are saved
on the device and available for backup. Click on the Configuration Saves tab, and
ensure that the Config Save State indicator reads Success.
See the appropriate device operating-system documentation for more
information.
6 Click on the Backups tab to view a list of backup operations that are currently in
progress. A backup operation disappears from the list after it completes.
7 Click on the Faults tab to view additional troubleshooting information.
8 Close the NE Backup/Restore Status form.
9 Use the information obtained from the NE Backup/Restore Status form to check
the backup policy configuration, if required. Click on the Backup/Restore Policy
tab.
10 Select the backup policy for the device and click Properties. The Backup Policy
(Edit) form opens.
11 Ensure that the policy is assigned to the device.
i Click on the Backup/Restore Policy Assignment tab. The Backup Policy -
Filter form opens.
ii Configure the policy filter criteria and click OK. The Backup Policy - Filter
form closes.
iii Move the device to the Assigned Sites list if it is not there by selecting the
site from the Unassigned Sites list and clicking on the right-arrow.
iv Save your changes and close the form.
12 Click on the General tab on the Backup Policy (Edit) form.
13 Select the Enable Backup check box.
14 Modify the other parameters, if required.
15 Save your changes and close the form.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01