Troubleshooting guide

13 — Weekly maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 13-3
5620 SAM
System Administrator Guide
7 If there are gaps in the historical record, check the mediation policy to ensure
that:
• polling is enabled and administratively up
• the polling interval for a specific MIB or MIB entry is sufficient for collecting
the required statistics
8 Record the data for the selected device and type of statistics. Use this data as a
base measurement to verify that statistics data was collected correctly over the
scheduled interval.
13.2 Collecting device hardware inventory data
You can collect device hardware inventory data to:
• create a list of managed device objects, for example, access ports that are
available as SAPs
• save for future processing and inventory tracking
• compare the current and historical lists to identify trends and capacity changes
• record the time required to gather inventory data as a base measure
See the inventory chapter in the 5620 SAM User Guide for more information about
generating specific types of inventory reports.
Procedure 13-2 To gather port inventory data for a specific managed
device
For most inventory lists you can:
• generate an inventory of the listed data
• reorganize the information from most important to least important
• remove columns of data
• sort rows in ascending or descending order
1 Choose Manage→Equipment→Equipment from the 5620 SAM main menu. The
Manage Equipment form opens.
2 Choose a Network Element (Network) and click Search. The list form displays the
results of the inventory search.
3 Choose an NE from the list and click Properties. The Network Element (Edit) form
opens.
Note — Each row that represents a log record shows the Suspect
column. When a check mark is present for an interval, there may have
been a problem with collection during that interval.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01