Troubleshooting guide

13 — Weekly maintenance tasks
13-2 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
13.1 Verifying performance statistics collection
Use the performance monitoring statistic log records to determine whether
performance statistics are collected within the scheduled interval using the client
GUI.
Procedure 13-1 To check for performance monitoring statistics
collection
1 Choose Tools→Statistics→Statistics Manager from the 5620 SAM main menu. The
Statistics Manager form opens.
2 Set the Statistics Type parameter to Statistics Record to retrieve a list of historical
data for the type of logged statistics.
3 Choose a type of statistics to collect. For example, to check interface statistics
for managed devices, choose Interface Additional Stats (Physical Equipment).
4 Perform one of the following:
a To collect statistics for the past hour, click Search. Go to step 6.
b To collect statistics based on a set of user-defined criteria, choose No Filter.
5 Configure the filter criteria and click Search.
6 Review the data for the selected statistic.
i Click on the Monitored Object or Monitored Object Name headings to sort the
historical statistics records by type of object.
ii Review the Time Captured heading for one or more objects.
Verify that the time captured intervals match the intervals set for the object
or the statistic logging class, as specified in the 5620 SAM User Guide.
If the time captured intervals are not sufficient, there will be gaps in the
historical record.
Note — You must specify a filter to limit the number of log records to
less than 15 000; otherwise, a problem encountered form appears.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01