Troubleshooting guide

10 — 5620 SAM routine maintenance overview
Alcatel-Lucent 5620 Service Aware Manager 10-5
5620 SAM
System Administrator Guide
As required maintenance tasks
5620 SAM platform modification As required, modify the 5620 SAM main server, auxiliary
server or database platform to add or remove a CPU,
install another NIC type, or increase or decrease the
amount of RAM.
15.1
Changing 5620 SAM passwords For greater security, Alcatel-Lucent recommends that
you regularly change the 5620 SAM database user and
Oracle SYS user passwords.
15.2
Auxiliary server operation Stop and restart a 5620 SAM auxiliary server when it
requires maintenance.
15.3
Auxiliary database operation Stop and restart an auxiliary database in a 5620 SAM
auxiliary database cluster when it requires
maintenance.
15.5
Backing up and restoring NE
configuration files
Alcatel-Lucent recommends that you back up the files
each time you back up the 5620 SAM database, and
restore the files during a 5620 SAM database restore.
15.7
Restoring and reinstantiating a
5620 SAM database
Restore a 5620 SAM database using a previously created
database backup.
15.8
Clearing inactive residential
subscriber instances from the
5620 SAM database
Periodically run a script to clear out the accumulation
of inactive residential subscriber instance records from
the 5620 SAM database
15.10
Listing customer service information Generate and export a list of services or service objects
that handles customer traffic for analysis purposes.
15.11
Checking for duplicate service or
resource names
Check for duplicate names to ensure naming
conventions are followed.
15.12
Configuring the OLC state of
equipment or services
To limit the numbers of alarms displayed on the
5620 SAM, configure the OLC state of equipment,
services, or schedules to specify whether the object is
in maintenance or in-service mode.
15.13
✓ Maintenance task Purpose See section
(2 of 2)
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01