Troubleshooting guide

10 — 5620 SAM routine maintenance overview
10-4 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
10.4 Routine maintenance checklist
Table 10-3 is a checklist of the recommended 5620 SAM routine maintenance tasks.
Table 10-3 Recommended 5620 SAM preventive maintenance tasks
✓ Maintenance task Purpose See section
Daily maintenance tasks
Managing alarms Check the type and characteristics of the alarms, and to
resolve the network problems caused by the alarms.
12.1
Verifying the synchronization of
managed NE and 5620 SAM database
information
Ensure consistency between the 5620 SAM database and
managed NE configurations.
12.2
Backing up the 5620 SAM database Prevent the loss of network data. 12.3
Collecting and storing 5620 SAM log
and configuration files
Record historical system activities and current
configuration settings.
12.4
Backing up the 5620 SAM components Back up an entire platform to ensure that all data can
be restored.
12.5
Weekly maintenance tasks
To check for performance monitoring
statistics collection
Ensure that there is sufficient capacity to process and
store network statistics.
13-1
To gather port inventory data for a
specific managed device
Collect inventory information for future baseline checks
and post processing of equipment trends and use.
13-2
To test a 5620 SAM database restore Ensure that 5620 SAM database backups are viable in
the event that a restore is required.
13-3
To check scheduled device backup
status
Ensure that managed device configuration backups are
stored and collected correctly if a restore is required.
13-4
To reduce the number of Oracle audit
logs
Ensure that the logs do not use excessive disk space. 13-5
Monthly maintenance tasks
Performing main server and database
redundancy switches
Perform regular main server and 5620 SAM database
activity switches to ensure that 5620 SAM system
redundancy functions correctly and responsively.
14.1
Checking the 5620 SAM platform
performance
Compare RHEL platform performance over time to
check for degradation.
14.2
Checking Windows client platform
performance
Compare Windows platform performance over time to
check for degradation.
14.3
Checking LAN TCP/IP connections
between network-management
domain elements
Test connectivity between 5620 SAM components. 14.4
Generating and storing a user
account list
Keep up-to-date records of staff and their assigned user
accounts.
14.5
Verifying documentation and support
contact list updates
Check for product updates and new load information. 14.6
Setting the time and date Keep network devices and the NMS domain on the same
clock.
14.7
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Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01