Troubleshooting guide

9 — NE maintenance
Alcatel-Lucent 5620 Service Aware Manager 9-47
5620 SAM
System Administrator Guide
You need a 5620 SAM user account with an administrator or network element software
management scope of command role or a scope of command role with write access to
the mediation package before you can perform a 9500 MPR/9500 MPRe software
download. See chapter 2 for more information about scope of command roles.
1 Choose AdministrationNE MaintenanceSoftware Upgrade from the 5620 SAM
main menu. The Software Upgrade form opens.
2 Select the appropriate software upgrade policy.
3 Click on the Software Images tab.
4 Click on the MPR 9500 Software Images tab.
5 Choose a software image file in the list.
The image descriptor file has a .DSC file extension and must be present on the
client system. Other software files do not need to be present on the client system.
6 Click Upgrade Sites. A list of NEs opens. The list is filtered to display only the
device type that is appropriate for the selected software image.
7 Select one or more NEs in the list.
8 Click OK. The software upgrade starts.
9 Click on the Software Upgrade Status tab to view the status of the upgrade as it
progresses. Verify that the files are successfully transferred.
10 Close the form.
Procedure 9-27 To schedule a software upgrade
Perform this procedure to schedule a device software upgrade on one or more managed
NEs according to a software upgrade policy and a 5620 SAM schedule. See Procedure 9-1
for information about creating a software upgrade policy. See the 5620 SAM User Guide
for information about creating schedules.
Note — The 5620 SAM performs the upgrade according to the
configuration in the software upgrade policy that is assigned to the NE.
Note — A new SAM scheduled task is shut down by default and must be
turned up before it can be executed with one exception: scheduled
software upgrade tasks associated with all NE types are automatically
enabled by default.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01