Troubleshooting guide

9 — NE maintenance
Alcatel-Lucent 5620 Service Aware Manager 9-33
5620 SAM
System Administrator Guide
6 Navigate to the directory that contains the software image, select the image, and
click Open.
7 If the directory contains only the required files, the 5620 SAM imports the files to
the 5620 SAM database, and an entry for the image is listed on the Software
Upgrade form. Go to step 9. Otherwise, a dialog box appears.
8 Perform the following steps.
i Click OK.
ii Move files out of the directory until the directory contains only the files
required for the upgrade.
iii Go to step 5.
9 Click Upgrade Sites. A list of NEs is displayed. Only the devices that support the
software image are listed.
10 Choose one or more NEs in the list and click OK. The software upgrade begins.
11 Click on the Software Upgrade Status tab to view the upgrade progress.
12 If the Software Upgrade parameter in the software upgrade policy is not selected,
you must activate the image on each NE and then reboot each NE.
Note 1 — The directory must contain only the files required for the
upgrade.
Note 2 — The 7450 ESS, 7710 SR, 7750 MG, 7750 SR, and 7950 XRS use
a common software image. The Product Name field displays
Alcatel-SR/ESS-7XXX to indicate that the software image is common to
multiple devices.
Note 3 — If you are upgrading a 7705 SAR-8 or 7705 SAR-18, Release 6.0
R1 or later, there are two images; one image contains the boot.ldr and
both.tim, and the second image contains the MWA files in the pkgs/MPT
folder. If the image version is 6.0 and contains the MPT files, the MPT
Image Software Version is displayed on the Software Image form. If the
image folder does not contain MPT packages, the MPT Image Software
Version shows N/A.
Caution — Rebooting an NE that is in service is service-affecting.
Ensure that you perform the reboot only during a scheduled
maintenance period.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01