Troubleshooting guide
9 — NE maintenance
9-18 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
• CPM Sync and Pending Reboot Standby - the 5620 SAM is waiting for the reboot
of the standby CPM
• Standby Reboot and Pending Redundant Switch-over - the 5620 SAM is waiting
for the switchover to the standby CPM
1 Choose Administration→NE Maintenance→Backup/Restore from the 5620 SAM
main menu. The Backup/Restore form opens.
2 Click on the Backup/Restore Status tab. The managed devices are listed.
3 Select a device from the list and click Backup, Restore, or Save Config, depending
on the operation that you need to perform.
4 Click Yes. The operation begins, and the current operation state is indicated in the
appropriate column.
5 You can resynchronize an NE with the 5620 SAM, if required, by clicking Resync.
See the 5620 SAM User Guide for information about resynchronizing an NE.
6 Close the form.
Procedure 9-5 To import an NE configuration backup
Perform this procedure to import an NE configuration backup file from the GUI client
file system to the 5620 SAM.
1 Choose Administration→NE Maintenance→Backup/Restore from the 5620 SAM
main menu. The Backup/Restore form opens.
2 Click on the Backup/Restore Status tab.
3 Select the NE for which you are importing a backup and click Properties. The NE
Backup/Restore Status form opens.
4 Click Import. A file browser form opens.
5 Use the form to specify the directory that contains the NE backup and click OK.
The 5620 SAM imports the backup file set.
6 Close the forms.
Note — During a backup, if a device is unresponsive to the 5620 SAM
because SNMP on the device is disabled, the Backup State column entry
for the device does not immediately display the correct value of Failed.
This latency is caused by the inability of the 5620 SAM to communicate
with the unresponsive device. In such a situation, the Backup State
column displays the initial value of Saving Config until three 10-minute
SNMP polling periods, or 30 minutes, have elapsed, after which the
Backup State changes to Failed if SNMP remains disabled.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01