Troubleshooting guide

9 — NE maintenance
Alcatel-Lucent 5620 Service Aware Manager 9-13
5620 SAM
System Administrator Guide
2 Download the image package to the 5620 SAM client. Extract the package and
ensure that the .DSC file is present in the same folder. When you click on the
import button, the image transfer is initiated; see Procedure 9-18. The 5620 SAM
copies and temporarily stores the image files. When you click Upgrade Sites, the
stored image files are transferred to the FTP server and retrieved by the 9500 MPR
or 9500 MPRe.
3 Perform a scheduled software upgrade or an on-demand software upgrade to
transfer the software image files to each 9500 MPR and 9500 MPRe that you need
to upgrade. See Procedure 9-26 for more information about performing an
on-demand software upgrade. See Procedure 9-27 for more information about
performing a scheduled software upgrade.
4 Activate the new software on each upgraded 9500 MPR or 9500 MPRe device.
9.6 NE maintenance procedures
Use the following procedures to perform NE maintenance operations.
Procedure 9-1 To configure a software upgrade policy
Perform this procedure to configure a policy that you can use to perform an on-demand
device software upgrade, ISSU, or a scheduled device software upgrade.
1 Ensure that the following conditions are present.
• An FTP account is configured and available on each device.
• The device configuration files are backed up, as described in Procedures 9-3
and 9-4.
2 Choose Administration→NE Maintenance→Software Upgrade from the 5620 SAM
main menu. The Software Upgrade form opens.
Note — The software description files have a .DSC file extension. A
software description file identifies the 9500 MPR or 9500 MPRe files that
require an upgrade.
Note — For information about device software downgrades, contact
Alcatel-Lucent technical support.
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01