Troubleshooting guide

9 — NE maintenance
9-10 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
7 As required, configure NE rollback configuration to revert to a previous router
configuration on a specified NE; see section 9.3.
8 As required, perform an on-demand software upgrade or ISSU.
• For an 1830 PSS software upgrade, see the 5620 SAM Optical User Guide.
• For 7210 SAS, 7450 ESS, 7705 SAR, 7710 SR, 7750 MG, 7750 SR, 7950 XRS, or
OmniSwitch software upgrades, see section 9.4.
• For a 9471 WMM software upgrade, see the 5620 SAM LTE EPC User Guide.
• For a 9500 MPR or 9500 MPRe software upgrade, see section 9.5.
• For an eNodeB software upgrade, see the 5620 SAM LTE RAN User Guide.
9 As required, schedule device software upgrades. Scheduled software upgrades are
supported on the following NEs.
i Create a 5620 SAM schedule. See Procedure 9-27 for more information. See
the 5620 SAM User Guide for information about creating 5620 SAM schedules.
ii Review the results and status of the scheduled upgrade and, as required,
take the appropriate actions based on your company policies.
iii As required, manage scheduled software upgrades; see Procedure 9-28.
10 As required, activate a previously downloaded device software image on an NE.
See Procedure 9-29 for more information. This is not supported on OmniSwitches.
11 As required, export a device software image from the 5620 SAM to the client file
system; see Procedure 9-30.
12 View the status of various maintenance activities to confirm that ISSU or
scheduled tasks occur as planned.
a Monitor software upgrade status of an NE; see Procedure 9-31.
b View the deployment, backup/restore, or software upgrade status of an NE;
see Procedure 9-32.
c View the accounting statistics collection status of an NE; see Procedure 9-33.
d View the trap metrics information; see Procedure 9-34.
13 View the contents of NE file systems by opening an FTP or SSH file browser from
the 5620 SAM client GUI, as required. See Procedure 9-35 and Procedure 9-36 for
more information.
14 As required, troubleshoot failed configuration deployments using the 5620 SAM
alarm window and the Deployment form. See Procedure 9-37 for more
information.
• 7210 SAS
• 7450 ESS
• 7705 SAR
• 7710 SR
• 7750 SR
• 7750 MG
• 7950 XRS
• 9500 MPR
• 9500 MPRe
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01