Troubleshooting guide

8 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 8-27
5620 SAM
System Administrator Guide
Before you attempt to perform this procedure, the following conditions must be true:
• The primary database proxy and the standby database proxy are in contact
with the primary 5620 SAM server.
• The database listener is operating.
1 Log in to the client GUI as a user with the 5620 SAM admin scope of command role.
2 Choose Administration→System Information from the 5620 SAM main menu. The
System Information form opens.
3 Verify the database redundancy status matches the following:
• Failover State: Successful
• Switchover State: Not Attempted
4 Click Re-Instantiate Standby, and click Yes. The database reinstantiation begins.
The client GUI status bar and the System Information form display the
reinstantiation status. The Standby Re-instantiation State changes from In
Progress to Success when reinstantiation is complete. The Last Attempted Standby
Re-instantiation Time displays the start time of the current reinstantiation.
5 Close the form when the reinstantiation is complete.
Procedure 8-9 To reinstantiate a redundant database using a CLI
script
Perform this procedure to re-establish redundancy after a database failover or similar
maintenance activity. This procedure reinstantiates the former primary database as
the new standby database. Before you start, the following conditions must be true:
• The primary database proxy and the standby database proxy are in contact
with the 5620 SAM server.
• The database listener is operating.
1 Log in to the primary main server station as the samadmin user.
2 Open a console window.
3 Navigate to the /opt/5620sam/server/nms/bin directory.
4 Enter the following at the CLI prompt:
bash$ ./reinstantiatedb.bash -u username -p password ↵
where
username is the user name of a 5620 SAM client account with the required privilege level and
scope of command
password is the password for the user account
The script displays the following confirmation message:
Release 13.0 R2 | May 2015 | 3HE 09815 AAAB TQZZA Edition 01